Set up in 2020, during the first Covid19 lockdown, Glamp and Tipple is a family run glamping company offering a wide variety of luxury glamping experiences. Their head office is based in Attleborough and their luxury glamping site in Great Ellingham.
There are two arms to Glamp and Tipple;
The well established and highly reviewed 5 star mobile glamping where we take bell tents, hot tubs, bubble tents etc around the East of England and beyond to peoples homes or other camping sites.
Our luxury glamping site, which opened on 12th April 2021, is based in Great Ellingham and we pride ourselves on offering our guests the ultimate in luxury glamping breaks.
Helen and Louise are the founders and owners of Glamp and Tipple and they have invested a huge amount of time and effort in building the brand and reputation over the past two years and are excited to find some like minded people to join the team.
Fundamentally, Glamp and Tipple is family run and the intention is that we do not loose the individuality and personal touches that have made us what we are today. It is vital to our continued success that we find the right fit for the company and have people on board who understand that every single job/guest matters and that the standards we expect are high.
WORKING DAYS
The new candidate will need to be able to offer flexibility. You will be required to work 2 days (Monday - Saturday) and EVERY SUNDAY (Unfortunately this is a requirement of the role and non negotiable). The other 2 days will vary depending on the bookings and needs of the business.
Overview of Work Required for the Glamping Site Assistant Role
This is a physically demanding role and is predominately outdoors in all weathers. Someone who enjoys working outside and has a good level of physical fitness is necessary.
When working at our Great Ellingham site there will be a number of tasks required of you and we need people who are happy to \'muck in\' and turn their hand to anything:
Washing of bedding, towels and other linens
Deep cleaning tents after guests check out
Making beds
Refilling items in the tent including; teas, coffee, biscuits, wood, firelighters, kindling, towels and robes
Ensuring all stoves, BBQs and fire pits have been cleaned of ash
Ensuring all bins have been emptied
Ensuring all kitchen areas and equipment has been properly cleaned and ready for next guest
Cleaning log burner flues
Ensuring the inventory in each tent is checked before each guest check in
Prepping and cleaning hot tubs prior to guest arrival (including using chlorine free chemicals)
Decorating tents as and when required
Replacing batteries in fairy lights and replacing chandelier tea lights
Setting up extras as and when booked by the client
Learning the check in and check out procedure
Keeping the communal areas and bathrooms clean at all times
Stock checking of the shop
Full training for all work will be given and there will be a period of shadow time for you to learn on the job with an experienced member of the team.
Essential Requirements for Role:
- Full UK driving license
- Able to work flexibly on 2 days during the week (Monday - Saturday) and EVERY Sunday
- Excellent customer service
- Confident \'can do\' attitude
- Ability to converse with clients and other members of the public confidently
- Happy to always go the extra mile for our clients/guests
- Excellent attention to detail
- Good standard of written and verbal English
Desired Requirements for Role
- Enjoyment/understanding/interest of and in glamping
- Good understanding of computers - excel, word, and Mac
- Good problem solver
- Ability to think for yourself
- Ability to come up with fresh and new ideas and be confident in sharing these
Work remotely
- No
Job Types: Part-time, Permanent
Pay: £12.21 per hour
Benefits:
- On-site parking
Experience:
- Customer service: 1 year (preferred)
Language:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
