At a Glance
- Tasks: Support the commercial team with admin, sales, and customer service tasks.
- Company: Join Glacier Energy, a leader in sustainable energy solutions and engineering excellence.
- Benefits: Enjoy 33 days holiday, life assurance, and access to health and wellbeing services.
- Other info: Some travel to Rotherham may be needed; embrace a collaborative and innovative work culture.
- Why this job: Be part of a team driving positive change towards a net zero economy.
- Qualifications: Experience in admin roles, strong organisational skills, and proficiency in Microsoft Office required.
The predicted salary is between 28800 - 43200 £ per year.
Glacier Energy Stockton-on-Tees, United Kingdom Administrative
Company Description
Glacier Energy delivers innovative solutions for the design, manufacture, inspection and repair of critical infrastructure and process equipment for energy and industrial markets.
With a strong legacy of engineering excellence, our Design and Manufacturing division delivers high-quality solutions for the energy and industrial sectors including emerging renewable markets.
Specialising in the design and manufacture of heat exchangers, pressure vessels, structural fabrication and proprietary hydrogen products, we combine innovation with precision to meet our customer’s needs. Driven by a commitment to decarbonisation, our tailored solutions support the transition to sustainable energy while maintaining the highest standards of quality and performance.
As our capabilities are continuously evolving and adapting towards a more sustainable future, our team needs to grow. We are therefore focused on attracting the best talent and are dedicated to creating an environment where our staff are empowered, with the ability to develop. We currently have an exciting new opportunity for a Commercial Assistant to join our manufacturing team in Stockton-on-Tees.
Join Glacier Energy as we continue to contribute towards a sustainable future, develop the skills necessary to support a net zero economy and drive positive change
Position
Role Purpose
We seek a detail-oriented and proactive Commercial Assistant to support our commercial team in administrative, sales, and customer service tasks. This role is ideal for someone with strong organisational skills, a good understanding of business operations, and a keen interest in supporting commercial activities.
Accountability
- Support the Commercial Director in ensuring the enquiry process aligns with internal GEM procedures.
- Assist in maintaining discipline around the enquiry pipeline filter to ensure only suitable work is quoted, involving collaboration with the Business Development team.
- Log all approved enquiries into the system, ensuring all necessary forms are completed and clients are properly set up.
- Record and monitor receipt and return dates of enquiries and manage acknowledgments or declines to clients.
- Track and manage the enquiry list, flagging missed dates and unallocated tasks for follow-up.
- Help coordinate the timely preparation of Risk Reviews and Board packs by liaising with Estimators and the Business Development team.
- Maintain and update Quotation Templates to ensure accuracy and relevance, collaborating with Marketing and Business Development.
- Monitor and ensure consistent folder structure and document filing across the Commercial team.
- Keep system data such as enquiry status and key dates accurate to support KPI tracking and reporting.
- Ensure the Commercial Director reviews all incoming purchase orders and handles any required client feedback.
- Maintain records of contract terms and agreements, ensuring key issues are flagged and logged in Risk Registers or handovers.
- Process confirmed orders and create sales orders in the system.
- Assist in scheduling timely project handovers and ensuring all handover documentation is properly filed.
- Provide administrative support for Approved Vendor List (AVL) activities and client communications.
- Support diary management and general administrative duties for the Commercial Director.
Requirements
Person Specification
- Proven experience in a similar administrative or commercial support role.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Proficient in Microsoft Office (Word, Excel, Outlook) and capable of learning internal systems.
- Ability to multitask and work independently in a fast-paced environment.
- Knowledge of sales, procurement, or contract processes is advantageous.
Personal Attributes
- Proactive and self-motivated.
- Collaborative team player.
- Able to maintain confidentiality and discretion.
- High level of professionalism and integrity.
Please note there will be occasional need of services in our Rotherham site, so there will be an element of travel with this position.
Other information
Values
Ingenuity - Contributes creative ideas and actively supports colleagues in refining and implementing innovative solutions, ensuring improvements benefits both team collaborative and overall business.
Excellence - Follows through on commitments and ensures tasks are completed as expected, recognising that reliability builds trust and supports team and business success.
Collaboration -Actively supports colleagues by working together to achieve shared goals and uphold standards, recognising that collective effort leads to greater efficiency, consistency and overall success.
Respect - Communicate with honest and respect, demonstrating a commitment to the company’s values.
Accountability - Recognises how their role supports the company’s overall commercial success, considering the impact of their work on efficiency, team effectiveness, and customer satisfaction.
- Life Assurance
- 33 days holiday per annum (inclusive of company recognised public holidays) (pro-rated to start date)
- Employee assistant programme offering health and wellbeing via a smartphone app
- Virtual GP and Second Medical Opinion Service is available 24 hours a day, 7 days a week, 365 days a year
COMMERCIAL ASSISTANT employer: Glacier Group
At Glacier Energy, we pride ourselves on being an excellent employer, offering a dynamic work environment in Stockton-on-Tees that fosters innovation and collaboration. Our commitment to employee growth is reflected in our comprehensive benefits package, including 33 days of holiday, life assurance, and access to health and wellbeing resources. Join us as we drive the transition to sustainable energy while empowering you to develop your skills and contribute to meaningful projects.
StudySmarter Expert Advice🤫
We think this is how you could land COMMERCIAL ASSISTANT
✨Tip Number 1
Familiarise yourself with Glacier Energy's core values and mission. Understanding their commitment to decarbonisation and innovative solutions will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Research the specific administrative processes and tools used in commercial roles within the energy sector. Being knowledgeable about industry-specific software or practices can give you an edge and demonstrate your proactive approach to learning.
✨Tip Number 3
Network with current or former employees of Glacier Energy on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Prepare examples from your past experiences that highlight your organisational skills and attention to detail. Be ready to discuss how you've successfully managed multiple tasks or projects, as this is crucial for the Commercial Assistant role.
We think you need these skills to ace COMMERCIAL ASSISTANT
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Commercial Assistant role. Emphasise your organisational skills, attention to detail, and any previous administrative or commercial support roles you've held.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of Glacier Energy's commitment to sustainability and how your skills can contribute to their goals.
Highlight Relevant Skills:In your application, clearly outline your proficiency in Microsoft Office and any experience with sales, procurement, or contract processes. This will demonstrate your capability to handle the responsibilities of the role effectively.
Showcase Your Team Spirit:Since collaboration is key at Glacier Energy, include examples of how you've successfully worked in teams in the past. Highlight your proactive nature and ability to support colleagues in achieving shared goals.
How to prepare for a job interview at Glacier Group
✨Research the Company
Before your interview, take some time to learn about Glacier Energy's mission, values, and recent projects. Understanding their commitment to sustainability and innovation will help you align your answers with their goals.
✨Showcase Your Organisational Skills
As a Commercial Assistant, strong organisational skills are crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving abilities and teamwork. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting how you've contributed to team success in previous roles.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've handled client communications or collaborated with colleagues in the past.
