Remote Customer Service Representative – Product Testing
Remote Customer Service Representative – Product Testing

Remote Customer Service Representative – Product Testing

Cardiff Full-Time No home office possible
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At a Glance

  • Tasks: Test products from home and provide feedback through various formats.
  • Company: UK Product Testers is a leading firm in product testing and development.
  • Benefits: Enjoy flexible hours, competitive pay, and weekly payments while working remotely.
  • Why this job: Get paid to share your opinions on exciting new products and services!
  • Qualifications: No experience needed; just be 18+, reliable, and detail-oriented.
  • Other info: Keep the products you test and work around your own schedule.

Job description

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18 / hr. and £32 / hr., depending on the In-Home Usage Test project. No experience required.

There is no payment required in order to apply or to work as an In-Home Usage Tester. You don\’t have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check.

UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) in the UK and on the international stage. We provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.

It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.

Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Main Duties

  • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
  • Take care of the product being tested and use it responsibly
  • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
  • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses)
  • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
  • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project

Requirements

  • Ability to follow specific instructions
  • Excellent attention to detail and curious spirit
  • Be able to work 15-25 hours per week and commit to a certain routine
  • Have access to a computer or smart phone and a reliable internet connection
  • Have access to a digital camera or cell phone camera that takes pictures
  • -Be honest and reliable
  • -Good communication skills are an asset
  • -18 years or older

A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.

Benefits

  • Very competitive pay rate
  • Weekly pay
  • Work around your own schedule
  • Learn about an exciting industry
  • Telecommute (you can work from home, work or school)
  • Most of the time you can keep the product you tested

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Remote Customer Service Representative – Product Testing employer: GL Inc.

UK Product Testers is an exceptional employer that offers flexible, remote work opportunities for individuals seeking to engage in product testing from the comfort of their own homes. With competitive pay rates and a supportive work culture that values your feedback, you can enjoy a rewarding experience while contributing to the development of innovative products. The company prioritises employee growth by providing insights into the exciting world of market research, making it an ideal choice for those looking to earn extra income without prior experience.
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Contact Detail:

GL Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Remote Customer Service Representative – Product Testing

Tip Number 1

Familiarise yourself with the types of products that are commonly tested. This will help you understand what companies are looking for and how to provide valuable feedback.

Tip Number 2

Be prepared to showcase your attention to detail. During any interviews or discussions, highlight experiences where you've had to follow specific instructions or document processes accurately.

Tip Number 3

Brush up on your communication skills. Being able to articulate your thoughts clearly and effectively is crucial, especially when providing feedback on products.

Tip Number 4

Stay flexible and open-minded about the products you may be testing. The more adaptable you are, the better your chances of being selected for a variety of projects.

We think you need these skills to ace Remote Customer Service Representative – Product Testing

Attention to Detail
Ability to Follow Instructions
Good Communication Skills
Curiosity
Time Management
Reliability
Basic Computer Skills
Smartphone Proficiency
Photography Skills
Flexibility
Organisational Skills
Writing Skills
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Product Tester. Familiarise yourself with the tasks involved, such as documenting tests and following specific instructions.

Tailor Your CV: Highlight any relevant skills or experiences that demonstrate your attention to detail, communication skills, and ability to follow instructions. Even if you lack direct experience, showcase transferable skills.

Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role. Mention why you're interested in product testing and how your skills align with the job requirements. Keep it concise and engaging.

Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that your CV and cover letter are well-formatted and free from typos to make a great first impression.

How to prepare for a job interview at GL Inc.

Understand the Role

Make sure you thoroughly read the job description and understand what a Product Tester does. Familiarise yourself with the responsibilities, such as documenting tests and following schedules, so you can discuss them confidently during the interview.

Show Your Attention to Detail

Since attention to detail is crucial for this role, be prepared to provide examples from your past experiences where you demonstrated this skill. Highlight any situations where you followed instructions meticulously or provided thorough feedback.

Demonstrate Good Communication Skills

As communication is an asset for this position, practice articulating your thoughts clearly. You might be asked to explain how you would provide feedback on a product, so think about how you would convey your opinions effectively.

Ask Insightful Questions

Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the company. You could inquire about the types of products you might test or how the feedback process works.

Remote Customer Service Representative – Product Testing
GL Inc.
Location: Cardiff
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  • Remote Customer Service Representative – Product Testing

    Cardiff
    Full-Time
  • G

    GL Inc.

    50-100
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