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- Tasks: Test products from home and provide valuable feedback to brands.
- Company: Join a leading consulting firm in product testing and development.
- Benefits: Earn £18-£32 per hour, with weekly pay and flexible hours.
- Why this job: Make extra cash while influencing the next big products from your couch.
- Qualifications: No experience needed, just a curious mind and good communication skills.
- Other info: Keep the products you test and enjoy a fun, engaging work environment.
Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18 / hr. and £32 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) in the UK and on the international stage. We provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.
Responsibilities
- Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
- Take care of the product being tested and use it responsibly
- Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
- Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses)
- There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
- Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements
- Ability to follow specific instructions
- Excellent attention to detail and curious spirit
- Be able to work 15-25 hours per week and commit to a certain routine
- Have access to a computer or smart phone and a reliable internet connection
- Have access to a digital camera or cell phone camera that takes pictures
- Be honest and reliable
- Good communication skills are an asset
- 18 years or older
Benefits
- Very competitive pay rate
- Weekly pay
- Work around your own schedule
- Learn about an exciting industry
- Telecommute (you can work from home, work or school)
- Most of the time you can keep the product you tested
Remote Customer Service Representative – Product Testing in Folkestone employer: GL Inc.
Contact Detail:
GL Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Customer Service Representative – Product Testing in Folkestone
✨Tip Number 1
Get your game face on for interviews! Research the company and their products so you can show off your knowledge. We want to see that you're genuinely interested in what they do.
✨Tip Number 2
Practice makes perfect! Do some mock interviews with friends or family. This will help you get comfortable with answering questions and showcasing your skills.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm and keeping you top of mind.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We’re always looking for passionate individuals, and applying directly can give you an edge.
We think you need these skills to ace Remote Customer Service Representative – Product Testing in Folkestone
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your unique qualities and experiences.
Follow Instructions Carefully: Make sure to read all the instructions provided in the application process. We’re looking for attention to detail, so following the guidelines will help us see that you can handle the tasks we’ll assign.
Highlight Relevant Skills: Even if you don’t have direct experience, think about any skills or experiences that relate to product testing or customer service. Let us know how your background makes you a great fit for this role!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you as soon as possible!
How to prepare for a job interview at GL Inc.
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Remote Customer Service Representative entails. Familiarise yourself with the responsibilities and requirements listed in the job description. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves providing feedback and documenting tests, it's crucial to demonstrate your communication skills during the interview. Practice explaining complex ideas simply and clearly. You might even want to prepare examples of how you've effectively communicated in past experiences.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations related to product testing or customer service. Think about scenarios where attention to detail and following instructions were key. Prepare some examples that highlight your problem-solving skills and reliability.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and helps you gauge if the company is the right fit for you. You could ask about the types of products you'll be testing or how feedback is used to improve products. It’s a great way to engage with the interviewer!
