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- Tasks: Join our team to track defects and ensure quality in property development.
- Company: We're an innovative property development company focused on design and excellence.
- Benefits: Enjoy a supportive workplace with opportunities for growth and collaboration.
- Why this job: Be part of a team that values integrity, learning, and celebrates success together.
- Qualifications: Experience in housing or construction is essential; strong admin and customer service skills required.
- Other info: Immediate start available; on-site work in South London with a fixed-term contract until February 2026.
The predicted salary is between 30000 - 42000 £ per year.
Quality Assurance Administrator – ASAP Hire – Fixed Term Contract
My client, an innovative and design-led property development company, is seeking a dynamic and highly organised Quality Assurance Administrator to join their Aftercare and Defects team on a fixed-term contract basis. They are a team that values high standards, integrity, collaboration, and continuous learning. While they strive for excellence, they embrace setbacks as opportunities to grow and improve. Everyone’s contribution matters, and they aim to create a supportive, inclusive, and enjoyable workplace where people feel valued, proud of the work they do, and remember to celebrate success along the way!
Please note: The ideal candidate must have experience working in a similar role within the housing or construction sector.
Contract length: Immediate start until the end of February 2026
Location: Based on-site at their offices and apartments | South London
Working Hours: Monday to Friday, 9:00 AM – 5:30 PM
Key Responsibilities:
- Assist QA Managers in tracking and documenting snags and defects using CRM tools such as iAuditor and Salesforce
- Conduct daily site inspections, capturing photographic evidence of snags for inspection reports
- Maintain accurate and up-to-date records of all quality assurance activities
- Ensure snag reports are properly filed and easily accessible for review
- Collaborate with various departments and contractors to resolve issues and uphold quality standards
- Deliver excellent customer service to both internal and external stakeholders
- Prepare and distribute quality assurance reports and supporting documentation
- Provide administrative support and assist in coordinating QA projects
- Monitor outstanding issues and follow up to ensure timely resolution
- Contribute to continuous improvement initiatives within the QA team
Health and Safety: All employees are expected to actively support and promote health and safety best practices in line with statutory obligations. This role involves regular on-site work requiring PPE. Possession of a valid CSCS card is advantageous.
Ideal Skills and Attributes:
- Strong administrative skills and experience, ideally within housing or construction
- Excellent customer service skills
- Exceptional attention to detail and accuracy
- Proactive, diligent, and highly organised
- Able to work efficiently in a fast-paced environment
- Excellent written and verbal communication skills across internal teams and external suppliers
- Strong data entry and compliance skills
- IT literate and tech-savvy – experience with Salesforce or iAuditor is highly beneficial
- Proficient in Microsoft Office packages including Word, Excel, and Outlook
- A strong team player, with the ability to work both collaboratively and independently, effectively prioritising your workload
To apply, please contact Anu Deb – Director at GKR International, Real Estate Talent Specialists – today.
Contact Detail:
GKR International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance/Defects Administrator - FTC
✨Tip Number 1
Familiarise yourself with the specific CRM tools mentioned in the job description, such as iAuditor and Salesforce. Having a solid understanding of these platforms will not only boost your confidence during interviews but also demonstrate your proactive approach to learning.
✨Tip Number 2
Highlight any previous experience you have in the housing or construction sector. Be prepared to discuss specific examples of how you've contributed to quality assurance processes or resolved defects in past roles, as this will show your relevance to the position.
✨Tip Number 3
Prepare to showcase your organisational skills by discussing how you manage multiple tasks and priorities. Think of examples where you've successfully maintained accurate records or coordinated projects, as this aligns well with the responsibilities of the role.
✨Tip Number 4
Since customer service is a key aspect of this role, be ready to share instances where you've provided excellent service to both internal and external stakeholders. This will help illustrate your ability to collaborate effectively and uphold quality standards.
We think you need these skills to ace Quality Assurance/Defects Administrator - FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality assurance, particularly within the housing or construction sector. Use specific examples that demonstrate your administrative skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the company's values, such as integrity and collaboration. Mention how your proactive approach and customer service skills align with their expectations for the role.
Highlight Relevant Tools Experience: If you have experience with CRM tools like Salesforce or iAuditor, be sure to mention this in your application. Detail how you've used these tools in previous roles to track and document defects or quality assurance activities.
Showcase Your Communication Skills: Since excellent written and verbal communication is crucial for this role, provide examples in your application of how you've effectively communicated with internal teams and external stakeholders in past positions.
How to prepare for a job interview at GKR International
✨Showcase Your Experience
Make sure to highlight your previous experience in quality assurance, especially within the housing or construction sector. Be prepared to discuss specific examples of how you've tracked and documented defects, as well as any tools you've used like Salesforce or iAuditor.
✨Demonstrate Attention to Detail
Given the role's emphasis on accuracy, be ready to provide examples that showcase your exceptional attention to detail. You might want to mention instances where your diligence led to identifying critical issues before they escalated.
✨Emphasise Team Collaboration
This company values collaboration, so be sure to discuss your ability to work effectively with various departments and contractors. Share experiences where you successfully resolved issues through teamwork and communication.
✨Prepare for Customer Service Scenarios
Since delivering excellent customer service is key, think of examples where you've gone above and beyond for clients or stakeholders. Be ready to explain how you handle challenging situations while maintaining professionalism.
