At a Glance
- Tasks: Be the friendly voice solving problems and supporting our team.
- Company: Modern residential property company with a supportive culture.
- Benefits: Competitive salary, fantastic offices, hybrid work, and great perks.
- Other info: Enjoy flexible hours and a vibrant work environment.
- Why this job: Join a dynamic team and make a real difference in people's lives.
- Qualifications: Experience in admin or customer service; strong communication skills.
The predicted salary is between 24000 - 28800 £ per year.
Superb training programme
Fantastic offices in Central London
1 day a week WFH after training & amazing benefits
Customer-Focused | Organised | People-Powered
Love being the person who keeps the wheels turning? Solving problems, supporting a team, and making people’s lives easier? We’ve got the perfect role for you.
Due to an internal promotion, a growing, modern residential property company is looking for a Property Services Administrator – the friendly, efficient first point of contact for tenants and applicants, and the powerhouse behind the scenes for the lettings and property management teams. This is a heavily customer focused role communicating with clients over the phone and via email correspondence so excellent communication skills and interpersonal skills and confidence speaking over the phone is essential.
Salary: £28,000 - £32,000
Working Hours: Mon - Fri 9am - 6pm. - Flexible work schedule - ability to work from home 1 day a week after training.
What you’ll be doing:
- Answering calls & emails like a pro
- Logging maintenance requests and making sure nothing gets missed
- Booking inspections, surveys, and move-outs
- Scheduling viewings & qualifying applicants
- Keeping processes running like clockwork
You’ll smash it if you:
- Have admin, customer service, or property experience (bonus if you have all three)
- Communicate clearly, stay calm, and stay kind
- Can multitask without breaking a sweat
- Bring team spirit and a “let’s do this” mindset
Why join us?
- Friendly, down-to-earth team
- Great company benefits
- Hybrid working after training
Service Centre Agent in London employer: GKR International
Join a dynamic and modern residential property company located in the heart of Central London, where you'll benefit from a superb training programme and a friendly, down-to-earth team culture. With flexible working options, including one day a week from home after training, and a range of fantastic benefits, this role as a Service Centre Agent offers not just a job, but a meaningful career path with ample opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Service Centre Agent in London
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you chat with them, drop in some insights about their recent projects or achievements to impress them.
✨Tip Number 2
Practice your phone skills! Since this role is all about communication, grab a friend and do some mock calls. Focus on being clear and friendly – it’ll help you feel more confident when you’re on the line with potential employers.
✨Tip Number 3
Show off your multitasking magic! Think of examples from your past where you juggled multiple tasks successfully. This will demonstrate that you can keep things running smoothly, just like they need in the Service Centre Agent role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Centre Agent in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Service Centre Agent role. Highlight any customer service or admin experience you have, and don’t forget to sprinkle in some examples of your problem-solving skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to show off your personality and explain why you’re the perfect fit for our team. Keep it friendly and professional, and make sure to mention your enthusiasm for the role.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your written application is clear and concise. Use proper grammar and spelling, and don’t hesitate to showcase your interpersonal skills through your writing style.
Apply Through Our Website:We’d love to see your application come through our website! It’s the best way for us to keep track of all the amazing candidates. Plus, it shows you’re keen on joining our friendly team at StudySmarter!
How to prepare for a job interview at GKR International
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Service Centre Agent. Familiarise yourself with tasks like answering calls, logging maintenance requests, and scheduling viewings. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since this role is heavily customer-focused, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully handled customer queries or resolved issues in the past. This will showcase your interpersonal skills and ability to stay calm under pressure.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this position. Think of specific instances where you've managed multiple tasks effectively. You could mention how you prioritised tasks in a busy environment or used tools to keep track of your workload. This will highlight your ability to keep processes running smoothly.
✨Bring Your Team Spirit
The company values a friendly and collaborative atmosphere, so be ready to discuss how you work well in a team. Share experiences where you contributed to a positive team dynamic or helped colleagues achieve their goals. This will show that you're not just a lone wolf but someone who thrives in a people-powered environment.
