Front-facing Community Host Premium Flexible workspace Great Growth Community Host Location: London Salary: Competitive Job Type: Full-time, Permanent Hours: 40 hours per week An exciting opportunity has become available for a polished and service-led Community Host to join a premium flexible workspace environment.This role would suit someone who enjoys being front-facing, building strong relationships and delivering an exceptional customer experience. You will play a key role in ensuring the smooth day-to-day running of the centre, supporting members, clients and visitors while helping to create a professional, welcoming and high-quality workspace.The position sits across front of house, customer experience, community engagement, meetings and events, operational support and maintaining excellent presentation standards throughout the centre. Key Responsibilities Welcoming members, visitors and clients in a warm and professional mannerBuilding strong relationships with members and supporting a positive community cultureSupporting member onboarding, move-ins and general day-to-day queriesAssisting with meetings and events, including room set-up, breakdowns and AV checksMaintaining excellent presentation standards across communal areas, meeting rooms and front of houseSupporting viewings and ensuring show offices are presented to a high standardIdentifying opportunities to support upselling across office space, coworking, meeting rooms and eventsAssisting with administration, system updates, supplier access and contractor sign-in proceduresSupporting compliance, health and safety processes and daily centre checksWorking closely with the wider team to ensure a seamless customer experience The Ideal Candidate Previous experience in hospitality, coworking, serviced offices, members’ clubs, corporate reception or a similar customer-facing environmentProfessional, well-presented and punctualNaturally guest-focused with a strong service mindsetConfident communicating with clients, customers and internal teamsHighly organised with strong attention to detailAble to remain calm in a busy, fast-paced environmentComfortable using Microsoft Office, email platforms and booking systemsProactive, reliable and happy to take ownership of daily centre standardsFlexible, enthusiastic and a strong team player Benefits Competitive salaryCompany benefits packageModern and professional working environmentOpportunity to work within a growing flexible workspace settingVaried role across customer experience, events, operations and community engagement This is an excellent opportunity for someone who enjoys creating a strong first impression, delivering high standards and being part of a busy, people-focused workspace environment. Apply today to find out more.
