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- Tasks: Manage residential blocks, oversee service charges, and coordinate maintenance.
- Company: Join a dynamic property management team in Richmond, London.
- Benefits: Opportunity for career growth and team management in the future.
- Why this job: Be part of a proactive team that values customer service and problem-solving.
- Qualifications: 4+ years of block management experience and a valid driver's license required.
- Other info: Work with a varied portfolio of residential blocks in West London.
The predicted salary is between 36000 - 60000 £ per year.
4+ years’ block management experience A hands on & practial problem solving approach is critical Superb customer service & a drivers licence EXCLUSIVE & RETAINED ROLE.We are seeking an experienced and proactive Residential Block Manager to join our dynamic property management team based in Richmond, London. The ideal candidate will manage a portfolio of residential blocks, ensuring effective service charge management, compliance with leasehold regulations, and top-tier customer service. This role also involves working with the maintenance team to diagnose problems, plus guide and advise on long term maintenance and capex strategy. This role offers the right individual opportunities to take on other company responsibilities or manage a team in the future. Portfolio: Varied portfolio which will be assigned depending on the individual selected for the role. It could be 20 blocks with 15-20 units per block in the West London area but equally it could vary as they take on new blocks. Key Responsibilities: Service Charge Management: Prepare and manage annual service charge budgets. Ensure timely collection and reconciliation of service charge funds. Handle financial queries from leaseholders and stakeholders. Maintenance & Repairs: Organize routine and emergency maintenance.
Block Manager employer: GKR International
Contact Detail:
GKR International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Block Manager
✨Tip Number 1
Make sure to highlight your block management experience during networking events or industry meetups. Engaging with professionals in the property management sector can lead to valuable connections and potential job leads.
✨Tip Number 2
Familiarize yourself with the latest leasehold regulations and service charge management practices. Being knowledgeable about current laws and best practices will set you apart as a proactive candidate.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of past challenges you've faced in block management. Be ready to discuss how you effectively resolved these issues during interviews.
✨Tip Number 4
Showcase your customer service skills by gathering testimonials or references from previous clients or colleagues. Positive feedback can significantly enhance your candidacy for a role focused on top-tier customer service.
We think you need these skills to ace Block Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your 4+ years of block management experience in your CV and cover letter. Provide specific examples of how you've successfully managed service charge budgets and handled financial queries.
Showcase Problem-Solving Skills: Demonstrate your hands-on and practical problem-solving approach by including examples of challenges you've faced in previous roles and how you resolved them, particularly in maintenance and repairs.
Customer Service Focus: Since superb customer service is critical for this role, include instances where you've gone above and beyond to assist clients or stakeholders. This will show that you align with the company's values.
Tailor Your Application: Customize your application to reflect the specific responsibilities mentioned in the job description, such as compliance with leasehold regulations and working with maintenance teams. This shows that you understand the role and are genuinely interested.
How to prepare for a job interview at GKR International
✨Showcase Your Block Management Experience
Make sure to highlight your 4+ years of block management experience during the interview. Be prepared to discuss specific challenges you've faced and how you successfully managed them, as this will demonstrate your hands-on problem-solving approach.
✨Emphasize Customer Service Skills
Since superb customer service is critical for this role, share examples of how you've gone above and beyond for clients in previous positions. This will show that you understand the importance of maintaining strong relationships with leaseholders and stakeholders.
✨Discuss Financial Acumen
Prepare to talk about your experience with service charge management, including budgeting and financial reconciliation. Being able to explain how you've handled financial queries from leaseholders will be a big plus.
✨Demonstrate Team Collaboration
This role involves working closely with the maintenance team, so be ready to discuss how you've collaborated with other departments in the past. Highlight any experiences where you diagnosed problems and contributed to long-term maintenance strategies.
