At a Glance
- Tasks: Manage customer relationships and ensure their needs align with our commercial strategy.
- Company: Join a leading aerospace company shaping the future of aviation.
- Benefits: Competitive salary, bonuses, flexible hours, and great perks like shopping discounts.
- Other info: Exciting opportunities for growth in the aerospace industry await you!
- Why this job: Be the voice of the customer and drive business success in a dynamic environment.
- Qualifications: Experience in customer relationship management and strong negotiation skills required.
The predicted salary is between 40000 - 50000 € per year.
It's great to know you're making a difference to the future of aviation! At our GKN Filton site, we specialise in the design and manufacture of large complex structural wing assemblies, detailed metallic components and wing systems for both civil and military aircraft. We are shaping the future of aerospace with components engineered for strength, efficiency, and sustainability.
We are actively seeking a Commercial Account Manager to be the voice of the customer within our organization. In this role, you will ensure customer needs are met while aligning with our commercial strategy. You'll be instrumental in managing customer relationships, resolving disputes, and optimizing contract performance—all while contributing to business growth and profitability.
As a customer account manager, you own the contract and are the interface between the site and the customer. You will be engaged across the business in key processes such as:
- Customer Relationship Management - Lead site-specific customer meetings, resolve first-line disputes, and champion the customer's voice.
- Demand & Order Management - Align customer demand with business operations, ensuring smooth order execution.
- Contract & Commercial Management - Oversee contractual obligations, cash management, and compliance while managing commercial risks and opportunities.
- Change Management - Implement contract updates and manage minor modification claims.
- Financial & Business Modelling - Support pricing strategies, bid proposals, and commercial planning.
To help us make a difference, you'll bring your passion and expertise along with the following skills, experience, qualifications and attributes:
- Essential: A proven track record in customer relationship management, contract negotiation, and demand forecasting, ensuring seamless communication and business success.
- Negotiation skills with the ability to influence and collaborate with multiple stakeholders, both internally and externally.
- Exceptional communication and interpersonal skills with the ability to build relationships, resolve conflicts, and clearly articulate business needs.
- Analytical skills to interpret financial data, involvement in bids and proposals and support budgeting decisions that drive profitability.
- A background or experience working within the Aerospace industry.
- Desirable: A qualification in Business Studies is a plus, but if you have hands-on experience in a customer-facing or programme management role, we'd love to hear from you!
Once you're on board you'll get the following perks and benefits:
- Competitive salary dependent on experience.
- Up to 15% Bonus paid annually based on personal and company performance.
- Industry Leading Pension Scheme - we'll match your contributions up to 8% on a 1:1.5 basis.
- Life Assurance 8 x salary.
- 25 days holiday + bank holidays.
- Flexible working hours.
- Income protection.
- Shopping discounts.
- Cycle To Work Scheme.
- Employee Assistance Programme.
- Virtual GP Clinic for you and immediate family.
- A collaborative, dynamic working environment.
Commercial Account Manager in Bristol employer: GKN Aerospace Services Limited
At GKN Filton, we pride ourselves on being an exceptional employer, offering a collaborative and dynamic work environment where your contributions directly impact the future of aviation. As a Commercial Account Manager, you'll enjoy competitive salaries, generous bonuses, and a comprehensive benefits package, including flexible working hours and an industry-leading pension scheme. Join us in shaping the aerospace industry while advancing your career through meaningful relationships and professional growth opportunities.
Contact Detail:
GKN Aerospace Services Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Account Manager in Bristol
✨Tip Number 1
Network like a pro! Get out there and connect with people in the aerospace industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially their work in aviation. Be ready to discuss how your experience aligns with their needs, particularly in customer relationship management and contract negotiation. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Commercial Account Manager position.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It helps us keep track of candidates and ensures you get the attention you deserve. Plus, it’s super easy and straightforward—just a few clicks and you’re in the running!
We think you need these skills to ace Commercial Account Manager in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Commercial Account Manager. Highlight your experience in customer relationship management and contract negotiation, as these are key for us. Use specific examples that showcase your skills and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about aviation and how you can contribute to our mission. Be sure to mention your understanding of customer needs and how you’ve successfully managed relationships in the past.
Showcase Your Analytical Skills:We love data-driven decision-making! In your application, include instances where you've used analytical skills to interpret financial data or support pricing strategies. This will show us you’re ready to tackle the commercial challenges we face.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at GKN Aerospace Services Limited
✨Know Your Customer Inside Out
Before the interview, research the company’s key clients and their needs. Understand how the role of a Commercial Account Manager fits into their strategy. This will help you demonstrate your customer-centric approach and show that you’re ready to champion their voice.
✨Showcase Your Negotiation Skills
Prepare examples from your past experiences where you successfully negotiated contracts or resolved disputes. Be ready to discuss your thought process and the strategies you used. This will highlight your ability to influence and collaborate with stakeholders, which is crucial for this role.
✨Demonstrate Analytical Thinking
Brush up on your analytical skills by reviewing financial data and contract management scenarios. Be prepared to discuss how you’ve used data to drive business decisions in the past. This will show that you can interpret financial information effectively and support budgeting decisions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s operations, customer relationships, and future projects. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your career goals. It’s a two-way street!
