Account Manager North West region (MSP) in Wigan
Account Manager North West region (MSP)

Account Manager North West region (MSP) in Wigan

Wigan Full-Time 28000 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and grow relationships with top clients, delivering tailored IT solutions.
  • Company: Fast-growing IT Managed Services company focused on customer success.
  • Benefits: Competitive salary, performance bonuses, career progression, and ongoing training.
  • Why this job: Be a trusted advisor and make a real impact in the tech industry.
  • Qualifications: Experience in account management and strong relationship-building skills.
  • Other info: Join a supportive team culture with excellent growth opportunities.

The predicted salary is between 28000 - 42000 ÂŁ per year.

Are you a relationship‑driven IT Account Manager / Sales professional who thrives on delivering value to high‑profile clients? Do you want to work with a fast‑growing IT Managed Services company that puts customers at the heart of everything we do? Do you have a track‑record of managing major accounts, up‑selling, cross‑selling and maximising relationships?

We’re looking for an experienced Account Manager to take ownership of our top client portfolio, ensuring they receive world‑class service, strategic advice, and tailored IT solutions that support their business goals.

What You’ll Be Doing

  • Own and nurture relationships with our largest and most strategic clients, becoming their trusted advisor.
  • Understand client needs and translate them into solutions that align with our managed services and technology offering.
  • Drive client growth through cross‑selling and up‑selling opportunities while ensuring long‑term retention.
  • Act as the client champion internally, working closely with technical teams to ensure service excellence.
  • Lead regular reviews with clients, presenting service performance, new opportunities, and future roadmaps.
  • Stay ahead of industry trends, helping clients leverage technology for competitive advantage.

Who We’re Looking For

  • Proven experience as an Account Manager, Client Success Manager, or similar in IT Managed Services, MSP, or Telco / Technology solutions.
  • Strong commercial acumen with the ability to identify opportunities and drive revenue growth.
  • Excellent relationship‑building and communication skills with senior stakeholders.
  • A proactive, customer‑first approach with a passion for exceeding expectations.
  • Good understanding of IT infrastructure, cloud services, and cyber security (advantageous, but training provided).
  • Experience of the following is a huge benefit: Cyber Essentials, SaaS, IaaS, Cloud, Fm (facilities management).

What’s in It for You

  • Manage and grow relationships with our flagship clients.
  • Competitive salary + performance‑based bonus: ÂŁ35-45K Base with ÂŁ10k bonus.
  • Career progression opportunities to develop into a leadership in a growing company.
  • Supportive, collaborative, and forward‑thinking team culture.
  • Regular training and professional development to keep your skills sharp.

My client is an ambitious IT Managed Services company that partners with clients to deliver tailored technology solutions and outstanding support. Their success comes from building strong, lasting relationships – and you’ll be at the heart of that mission.

Tech solutions include: MS tech stack + Google + Azure hosted solution.

Apply now to join a company where your client relationships make the difference.

Account Manager North West region (MSP) in Wigan employer: GK Recruitment

Join a dynamic IT Managed Services company that prioritises customer relationships and offers a supportive, collaborative work culture. With competitive salaries, performance-based bonuses, and ample opportunities for career progression, you'll thrive in an environment that values your contributions and invests in your professional development. Located in the North West region, this role allows you to make a significant impact on flagship clients while staying at the forefront of technology trends.
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Contact Detail:

GK Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager North West region (MSP) in Wigan

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can’t.

✨Tip Number 2

Prepare for those interviews! Research the company inside out and think about how your experience aligns with their needs. Practice common interview questions and have some examples ready that showcase your relationship-building skills and success stories.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.

✨Tip Number 4

Don’t forget to apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining our team. Plus, it’s the best way to stay updated on your application status!

We think you need these skills to ace Account Manager North West region (MSP) in Wigan

Relationship Management
Account Management
Sales Skills
Up-selling
Cross-selling
Client Needs Analysis
Communication Skills
Commercial Acumen
Customer Service Orientation
IT Infrastructure Knowledge
Cloud Services Understanding
Cyber Security Awareness
Proactive Approach
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in managing major accounts and any relevant IT Managed Services background. We want to see how you can bring value to our clients!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your relationship-building skills and how you've successfully driven client growth in the past. Let us know why you're passionate about exceeding client expectations.

Showcase Relevant Experience: When detailing your work history, focus on achievements that align with the role. Mention specific examples of up-selling or cross-selling that led to significant results. We love numbers and success stories!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, we’re excited to see your application come through!

How to prepare for a job interview at GK Recruitment

✨Know Your Clients

Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can add value as an Account Manager.

✨Showcase Your Relationship Skills

Prepare examples of how you've successfully built and maintained relationships with clients in the past. Highlight specific instances where your proactive approach led to client satisfaction and retention.

✨Understand the Tech Landscape

Brush up on your knowledge of IT infrastructure, cloud services, and cyber security. Being able to discuss these topics confidently will show that you’re not just a sales person, but a trusted advisor who understands the technical side of things.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific client situations or challenges. Think through potential scenarios and how you would leverage your skills to drive growth and ensure service excellence.

Account Manager North West region (MSP) in Wigan
GK Recruitment
Location: Wigan
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  • Account Manager North West region (MSP) in Wigan

    Wigan
    Full-Time
    28000 - 42000 ÂŁ / year (est.)
  • G

    GK Recruitment

    50-100
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