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For Companies At a Glance
- Tasks: Build and nurture relationships with top clients, delivering tailored IT solutions.
- Company: Fast-growing IT Managed Services company focused on customer success.
- Benefits: Competitive salary, performance bonuses, career progression, and ongoing training.
- Why this job: Be the trusted advisor for major clients and drive their growth with innovative tech solutions.
- Qualifications: Experience in account management within IT services and strong relationship-building skills.
- Other info: Join a supportive team culture with excellent opportunities for personal and professional development.
The predicted salary is between 28000 - 42000 £ per year.
Are you a relationship-driven IT Account Manager/Sales professional who thrives on delivering value to high-profile clients? Do you want to work with a fast-growing IT Managed Services company that puts customers at the heart of everything we do? Do you have a track record of managing major accounts, up-selling, cross-selling and maximising relationships?
We’re looking for an experienced Account Manager to take ownership of our top client portfolio, ensuring they receive world-class service, strategic advice, and tailored IT solutions that support their business goals.
What You’ll Be Doing
- Own and nurture relationships with our largest and most strategic clients, becoming their trusted advisor.
- Understand client needs and translate them into solutions that align with our managed services and technology offering.
- Drive client growth through cross-selling and up-selling opportunities while ensuring long-term retention.
- Act as the client champion internally, working closely with technical teams to ensure service excellence.
- Lead regular reviews with clients, presenting service performance, new opportunities, and future roadmaps.
- Stay ahead of industry trends, helping clients leverage technology for competitive advantage.
Who We’re Looking For
- Proven experience as an Account Manager, Client Success Manager, or similar in IT Managed Services, MSP, or Telco/Technology solutions.
- Strong commercial acumen with the ability to identify opportunities and drive revenue growth.
- Excellent relationship-building and communication skills with senior stakeholders.
- A proactive, customer-first approach with a passion for exceeding expectations.
- Good understanding of IT infrastructure, cloud services, and cyber security (advantageous, but training provided).
- Experience of the following is a huge benefit: Cyber Essentials, SaaS, IaaS, Cloud, FM (facilities management).
What’s in It for You
- Manage and grow relationships with our flagship clients.
- Competitive salary + performance-based bonus. £35-45K Base with £10k bonus.
- Career progression opportunities to develop into a leadership role in a growing company.
- Supportive, collaborative, and forward-thinking team culture.
- Regular training and professional development to keep your skills sharp.
About Us
My client is an ambitious IT Managed Services company that partners with clients to deliver tailored technology solutions and outstanding support. Their success comes from building strong, lasting relationships – and you’ll be at the heart of that mission. Tech solutions include: MS tech stack + Google, + Azure hosted solution.
Apply now to join a company where your client relationships make the difference.
Account Manager North West region (MSP) in Southport employer: GK Recruitment
Contact Detail:
GK Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager North West region (MSP) in Southport
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential clients or colleagues on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in managing accounts and driving growth. Share specific examples of how you've up-sold or cross-sold in the past – it’ll show them you mean business!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like us at StudySmarter, and express your interest in working with them. A little initiative can go a long way in landing that dream role.
✨Tip Number 4
Prepare for interviews by researching the company and its clients. Understand their needs and think about how you can provide value. When you walk in (or log on), you'll be ready to impress with tailored solutions that align with their goals – just like we do at StudySmarter!
We think you need these skills to ace Account Manager North West region (MSP) in Southport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in managing major accounts and any specific achievements in up-selling or cross-selling. We want to see how you can bring value to our clients!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your relationship-building skills and your proactive approach. Tell us why you’re passionate about IT Managed Services and how you can exceed client expectations.
Showcase Relevant Experience: When detailing your work history, focus on roles that align with the Account Manager position. Mention any experience with IT infrastructure, cloud services, or cyber security, as these are key areas for us at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at GK Recruitment
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can add value as an Account Manager.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully built and maintained relationships with clients in the past. Highlight specific instances where your proactive approach led to client satisfaction and retention.
✨Understand the Tech Landscape
Brush up on the latest trends in IT infrastructure, cloud services, and cyber security. Being knowledgeable about these areas will show that you’re ready to advise clients effectively and stay ahead of their needs.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific client situations. Think through potential scenarios involving upselling or addressing client concerns, and be ready to discuss your thought process and strategies.
