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For Companies At a Glance
- Tasks: Build and nurture relationships with top clients, delivering tailored IT solutions.
- Company: Fast-growing IT Managed Services company focused on customer success.
- Benefits: Competitive salary, performance bonuses, career progression, and ongoing training.
- Why this job: Be a trusted advisor and make a real impact in client success.
- Qualifications: Experience in account management and strong relationship-building skills.
- Other info: Join a supportive team culture with excellent growth opportunities.
The predicted salary is between 28000 - 42000 ÂŁ per year.
Are you a relationship‑driven IT Account Manager / Sales professional who thrives on delivering value to high‑profile clients? Do you want to work with a fast‑growing IT Managed Services company that puts customers at the heart of everything we do? Do you have a track‑record of managing major accounts, up‑selling, cross‑selling and maximising relationships?
We’re looking for an experienced Account Manager to take ownership of our top client portfolio, ensuring they receive world‑class service, strategic advice, and tailored IT solutions that support their business goals.
What You’ll Be Doing
- Own and nurture relationships with our largest and most strategic clients, becoming their trusted advisor.
- Understand client needs and translate them into solutions that align with our managed services and technology offering.
- Drive client growth through cross‑selling and up‑selling opportunities while ensuring long‑term retention.
- Act as the client champion internally, working closely with technical teams to ensure service excellence.
- Lead regular reviews with clients, presenting service performance, new opportunities, and future roadmaps.
- Stay ahead of industry trends, helping clients leverage technology for competitive advantage.
Who We’re Looking For
- Proven experience as an Account Manager, Client Success Manager, or similar in IT Managed Services, MSP, or Telco / Technology solutions.
- Strong commercial acumen with the ability to identify opportunities and drive revenue growth.
- Excellent relationship‑building and communication skills with senior stakeholders.
- A proactive, customer‑first approach with a passion for exceeding expectations.
- Good understanding of IT infrastructure, cloud services, and cyber security (advantageous, but training provided).
- Experience of the following is a huge benefit: Cyber Essentials, SaaS, IaaS, Cloud, Fm (facilities management).
What’s in It for You
- Manage and grow relationships with our flagship clients.
- Competitive salary + performance‑based bonus: £35-45K Base with £10k bonus.
- Career progression opportunities to develop into a leadership in a growing company.
- Supportive, collaborative, and forward‑thinking team culture.
- Regular training and professional development to keep your skills sharp.
My client is an ambitious IT Managed Services company that partners with clients to deliver tailored technology solutions and outstanding support. Their success comes from building strong, lasting relationships – and you’ll be at the heart of that mission.
Apply now to join a company where your client relationships make the difference.
Account Manager North West region (MSP) in Liverpool employer: GK Recruitment
Contact Detail:
GK Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager North West region (MSP) in Liverpool
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships that can lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their services and how they align with client needs. This will help you demonstrate your knowledge and show that you’re genuinely interested in helping them succeed.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of an Account Manager. Highlight your successes in managing accounts and driving growth through up-selling and cross-selling. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Account Manager North West region (MSP) in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in managing major accounts and any relevant IT Managed Services background. We want to see how you can bring value to our clients!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your relationship-building skills and how you've successfully driven client growth in the past. Let us know why you're passionate about exceeding client expectations.
Showcase Relevant Experience: When detailing your work history, focus on achievements that align with the role. Mention specific examples of up-selling or cross-selling that led to significant results. We love numbers and success stories!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can't wait to hear from you!
How to prepare for a job interview at GK Recruitment
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understand their needs and how the company’s services can provide value. This will help you demonstrate your ability to nurture relationships and act as a trusted advisor.
✨Showcase Your Success Stories
Prepare specific examples of how you've successfully managed accounts in the past. Highlight instances where you’ve upsold or cross-sold services, and how those actions benefited both the client and your previous employer. Numbers and results speak volumes!
✨Understand the Tech Landscape
Brush up on your knowledge of IT infrastructure, cloud services, and cybersecurity. Familiarise yourself with terms like SaaS and IaaS, as well as any relevant certifications. This will show that you’re proactive and ready to engage with clients on a technical level.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to client management and service delivery. This not only shows your interest but also gives you insight into how you can contribute to their mission of delivering outstanding support.
