At a Glance
- Tasks: Own the post-sale journey, onboard customers, and ensure they get the most from our software.
- Company: Join a leading asset management software provider in the Construction industry.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on customer engagement and product improvement.
- Why this job: Make a real difference by helping customers succeed and improve their experience.
- Qualifications: Experience in customer success or onboarding, with strong communication skills.
The predicted salary is between 60000 - 75000 £ per year.
GK Recruitment is seeking a Customer Success Manager to own the entire post-sale journey for a leading asset management software provider in the Construction industry.
You will onboard new customers, train them, maintain engagement, and ensure customers derive real value from the platform.
You will lead onboarding for remote and on-site scenarios, conduct regular check-ins to prevent renewal risks, and translate feedback into actionable requests that drive product improvements.
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Customer Success Manager (SaaS) — Onboarding & Renewal employer: GK Recruitment
As a Customer Success Manager at a leading asset management software provider in the Construction industry, you will thrive in a dynamic work culture that prioritises employee growth and development. With a strong focus on collaboration and innovation, the company offers comprehensive training programs and opportunities for career advancement, ensuring you can make a meaningful impact while enjoying a supportive environment. Located in a vibrant area, you'll benefit from a diverse team and a commitment to customer satisfaction that makes this an exceptional place to work.
