Account Manager North West region (MSP) in Bolton

Description

• Are you a relationship-driven IT Account Manager /Sales professional who thrives on delivering value to high-profile clients?
• Do you want to work with a fast-growing IT Managed Services company that puts customers at the heart of everything we do?
• Do you have a track-record of managing major accounts, up-selling, cross-selling and maximising relationships maxing opportunities

IF SO – We want to hear from you today

We’re looking for an experienced Account Manager to take ownership of our top client portfolio , ensuring they receive world-class service, strategic advice, and tailored IT solutions that support their business goals.

What You’ll Be Doing

• Own and nurture relationships with our largest and most strategic clients, becoming their trusted advisor.

• Understand client needs and translate them into solutions that align with our managed services and technology offering.

• Drive client growth through cross-selling and up-selling opportunities while ensuring long-term retention.

• Act as the client champion internally, working closely with technical teams to ensure service excellence.

• Lead regular reviews with clients, presenting service performance, new opportunities, and future roadmaps.

• Stay ahead of industry trends , helping clients leverage technology for competitive advantage.

Who We’re Looking For

• Proven experience as an Account Manager, Client Success Manager, or similar in IT Managed Services, MSP, or Telco/Technology solutions.

• Strong commercial acumen with the ability to identify opportunities and drive revenue growth.

• Excellent relationship-building and communication skills with senior stakeholders.

• A proactive, customer-first approach with a passion for exceeding expectations.

• Good understanding of IT infrastructure, cloud services, and cyber security (advantageous, but training provided).

• Experience of the following is a huge benefit: Cyber Essentials, SaaS, IaaS, Cloud, Fm (facilities management)

What’s in It for You

• Manage and grow relationships with our flagship clients .

• Competitive salary + performance-based bonus . £35-45K Base with £10k bonus

• Career progression opportunities to develop into a leadership in a growing company.

• Supportive, collaborative, and forward-thinking team culture.

• Regular training and professional development to keep your skills sharp.

About Us

My client is a ambitious IT Managed Services company that partners with clients to deliver tailored technology solutions and outstanding support. Their success comes from building strong, lasting relationships – and you’ll be at the heart of that mission.

Tech solutions include: MS tech stack + Google, + Azure hosted solution

Apply now to join a company where your client relationships make the difference. –