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- Tasks: Build and nurture relationships with top clients, delivering tailored IT solutions.
- Company: Fast-growing IT Managed Services company focused on customer success.
- Benefits: Competitive salary, performance bonuses, career progression, and ongoing training.
- Why this job: Be a trusted advisor and make a real impact on client success.
- Qualifications: Experience in account management and strong communication skills.
- Other info: Join a supportive team culture with excellent growth opportunities.
The predicted salary is between 28000 - 42000 £ per year.
Are you a relationship-driven IT Account Manager/Sales professional who thrives on delivering value to high-profile clients? Do you want to work with a fast-growing IT Managed Services company that puts customers at the heart of everything we do? Do you have a track record of managing major accounts, up-selling, cross-selling and maximising relationships?
We’re looking for an experienced Account Manager to take ownership of our top client portfolio, ensuring they receive world-class service, strategic advice, and tailored IT solutions that support their business goals.
What You’ll Be Doing- Own and nurture relationships with our largest and most strategic clients, becoming their trusted advisor.
- Understand client needs and translate them into solutions that align with our managed services and technology offering.
- Drive client growth through cross-selling and up-selling opportunities while ensuring long-term retention.
- Act as the client champion internally, working closely with technical teams to ensure service excellence.
- Lead regular reviews with clients, presenting service performance, new opportunities, and future roadmaps.
- Stay ahead of industry trends, helping clients leverage technology for competitive advantage.
- Proven experience as an Account Manager, Client Success Manager, or similar in IT Managed Services, MSP, or Telco/Technology solutions.
- Strong commercial acumen with the ability to identify opportunities and drive revenue growth.
- Excellent relationship-building and communication skills with senior stakeholders.
- A proactive, customer-first approach with a passion for exceeding expectations.
- Good understanding of IT infrastructure, cloud services, and cyber security (advantageous, but training provided).
- Experience of the following is a huge benefit: Cyber Essentials, SaaS, IaaS, Cloud, FM (facilities management).
- Manage and grow relationships with our flagship clients.
- Competitive salary + performance-based bonus. £35-45K Base with £10k bonus.
- Career progression opportunities to develop into a leadership role in a growing company.
- Supportive, collaborative, and forward-thinking team culture.
- Regular training and professional development to keep your skills sharp.
My client is an ambitious IT Managed Services company that partners with clients to deliver tailored technology solutions and outstanding support. Their success comes from building strong, lasting relationships – and you’ll be at the heart of that mission. Tech solutions include: MS tech stack + Google, + Azure hosted solution.
Apply now to join a company where your client relationships make the difference.
Account Manager North West region (MSP) in Blackburn employer: GK Recruitment
Contact Detail:
GK Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager North West region (MSP) in Blackburn
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those interviews! Research the company and its clients thoroughly. Understand their needs and think about how you can provide value. When you walk in, you want to show them you’re not just another candidate – you’re the one they need.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows you’re genuinely interested and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Account Manager North West region (MSP) in Blackburn
Some tips for your application 🫡
Show Your Relationship Skills: Make sure to highlight your experience in building and nurturing client relationships. We want to see how you've been a trusted advisor in your previous roles, so share specific examples that demonstrate your ability to connect with clients.
Tailor Your Application: Don’t just send a generic CV and cover letter! We love it when applicants take the time to tailor their application to our job description. Mention how your skills align with our needs, especially around IT Managed Services and client growth.
Be Proactive in Your Approach: Show us your proactive mindset by discussing how you've identified opportunities for up-selling or cross-selling in past roles. We’re looking for someone who doesn’t wait for opportunities to come to them but actively seeks them out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, it shows you’re keen to join us!
How to prepare for a job interview at GK Recruitment
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understand their needs and how the company’s services can provide value. This will help you demonstrate your ability to nurture relationships and act as a trusted advisor.
✨Showcase Your Success Stories
Prepare specific examples of how you've successfully managed accounts in the past. Highlight instances where you’ve up-sold or cross-sold services, and how those actions benefited both the client and your previous employer. Numbers and results speak volumes!
✨Understand the Tech Landscape
Brush up on your knowledge of IT infrastructure, cloud services, and cyber security. Even if you’re not an expert, showing that you have a basic understanding will impress interviewers and demonstrate your commitment to learning and growing in the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to client management and their future goals. This shows your genuine interest in the role and helps you assess if the company aligns with your career aspirations.
