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- Tasks: Support sales by creating technical and commercial offers for customers.
- Company: GK Brand, Inc. - a leader in the crane industry.
- Benefits: Competitive salary, annual bonus, remote work, and professional development.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction.
- Qualifications: 5 years in the overhead crane industry and strong technical skills required.
- Other info: Collaborative environment with opportunities for growth and innovation.
The predicted salary is between 36000 - 60000 £ per year.
The Offer Support Engineer plays a key role in supporting the external services sales team and project delivery managers by developing, preparing, and validating technical and commercial offers for customers. This role bridges the gap between customer requirements, technical feasibility, and commercial considerations, ensuring that proposals are accurate, competitive, and aligned with Konecranes strategy. This role would be ideally suited to a person that has technical knowledge and an understanding of how Konecranes select and deliver our service products, including retrofits, new hoists, radio controls and other technical solutions.
Key Responsibilities
- Collaborate with the external sales team to understand customer needs, project specifications, and application requirements.
- Prepare and structure technical and commercial offers, including pricing, scope, and delivery terms.
- Ensure offers are compliant with company standards, policies, and customer requirements.
- Liaise with engineering, product management, and supply chain teams to validate technical solutions and cost structures.
- Confirm the equipment configured meets or exceeds the customers need.
- Support the sales team during customer negotiations by providing technical clarifications and justifications.
- Maintain accurate records of offers, quotations, and supporting documentation within the CRM system.
- Track offer status and provide timely updates to sales managers and stakeholders.
- Identify opportunities to optimize solutions, improve competitiveness, and add value for customers.
- Support continuous improvement of offer tools, templates, and processes.
Qualifications
- 5 years experience within the overhead crane industry.
- Previous experience in offer preparation, pre‑sales engineering, or technical sales support preferred.
- Strong technical understanding of the industrial crane industry & associated products.
- Ability to read manuals, electrical & mechanical drawings.
- Excellent written and verbal communication skills.
- Proficiency in MS Office; experience with CRM and quotation tools is a plus.
- Detail‑oriented, organized, and able to manage multiple offers and deadlines simultaneously.
- Ability to work closely with other teams including Sales, engineering and offer support teams.
- Customer‑focused mindset with strong problem‑solving abilities.
Benefits
- Competitive Salary
- Annual Bonus
- Contributory pension, life assurance and income protection insurance
- Remote working opportunity or office based if preferred
- 25 days annual leave, plus bank holidays
- Buy/sell holiday option
- Employee shares savings scheme
- Retail, travel and leisure discounts
- Professional development opportunities and training.
- Collaborative, international working environment.
- Opportunity to contribute directly to business growth and customer satisfaction.
Offer Engineer employer: GK Brand, Inc. Brand Real
Contact Detail:
GK Brand, Inc. Brand Real Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Offer Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching GK Brand, Inc. and understanding their products and services. Tailor your responses to show how your experience aligns with their needs, especially in technical and commercial aspects.
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in the overhead crane industry makes you the perfect fit for the Offer Engineer role. Highlight your problem-solving skills and customer-focused mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at GK Brand, Inc.
We think you need these skills to ace Offer Engineer
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what the Offer Engineer role is all about. Dive into the job description and highlight key responsibilities and qualifications that resonate with your experience. This will help you tailor your application to show us you're the perfect fit!
Showcase Your Skills: When crafting your application, don’t just list your skills—show us how you've used them! Use specific examples from your past experiences in the overhead crane industry or technical sales support to demonstrate your expertise. We love seeing real-world applications of your knowledge!
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon unless it’s relevant to the role. We appreciate well-structured applications that are easy to read. Make sure to proofread for any typos or errors—attention to detail is key in this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re genuinely interested in joining our team at GK Brand, Inc. So, don’t hesitate—submit your application today!
How to prepare for a job interview at GK Brand, Inc. Brand Real
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to the overhead crane industry. Understand the products and services offered by GK Brand, Inc., especially retrofits and new hoists. This will help you answer questions confidently and show that you're the right fit for the role.
✨Understand Customer Needs
Familiarise yourself with how to identify and address customer requirements. Think about how you would approach developing offers that align with both technical feasibility and commercial considerations. Be ready to discuss examples from your past experience where you've successfully bridged this gap.
✨Showcase Your Collaboration Skills
This role involves working closely with sales, engineering, and product management teams. Prepare to share specific instances where you've collaborated effectively in a team setting. Highlight your ability to communicate clearly and work towards common goals.
✨Be Detail-Oriented
Since the role requires managing multiple offers and deadlines, demonstrate your organisational skills. Bring examples of how you've maintained accurate records or improved processes in previous roles. This will show that you can handle the responsibilities of the Offer Engineer position.
