We are looking for a committed and proactive Support Worker to join our team working with young people. This is a rewarding frontline role where you will support young people to develop essential life skills, increase independence, and move towards positive, sustainable futures. You will work directly with customers in a supported accommodation setting, building trusting relationships and providing practical, emotional, and administrative support. You’ll be part of a dedicated team, working closely with internal colleagues and external agencies to ensure high-quality, safe, and person-centred support. Key responsibilities * Build supportive, professional relationships with young people * Deliver regular, engaging keywork sessions aligned to individual support plans * Provide day-to-day direct support, including daily living skills and tenancy sustainment * Support customers with Universal Credit and Housing Benefit claims * Maintain daily case management, accurate record keeping, and case notes * Proactively manage risk, safeguarding concerns, and incidents in line with policy * Follow missing person procedures and escalate concerns appropriately, including liaising with the police when required * Enforce licence agreements and promote positive behaviour within the service * Work collaboratively with external agencies including NHS professionals, social workers, and the police * Encourage rent payments and support effective rent account management * Promote social inclusion and community engagement * Uphold health & safety, safeguarding, and organisational policies at all times What we’re looking for You’ll be someone who is calm, resilient, and motivated, with a genuine passion for supporting young people. Essential: * Ability to manage challenging behaviour positively * Strong organisational and communication skills * A proactive, can-do attitude and willingness to take responsibility Desirable: * Experience in supported housing or homelessness services * Knowledge of benefits systems and safeguarding procedures Personal qualities * Approachable, respectful, and customer-focused * Comfortable working as part of a team in a dynamic environment * Emotionally resilient and able to remain calm under pressure * Open to feedback and committed to learning and development * Confident, organised, and flexible Hours: Full-time, rotating shifts * Early: 8:00am – 4:00pm * Late: 12:30pm – 8:30pm * Every other weekend Why join us? * Competitive salary with an upcoming increase * Meaningful work making a real difference to young people’s lives * Supportive team environment * Ongoing learning and development opportunities
Support Worker (Charity / Adult Care) in Hertford employer: Giving Back Recruitment
Join a dynamic charitable foundation that is deeply committed to making a difference in local communities. As a Fundraising Officer, you will thrive in a supportive work culture that values collaboration and innovation, with ample opportunities for professional growth and development. This role not only allows you to engage with diverse stakeholders but also offers the unique advantage of witnessing the tangible impact of your efforts in addressing pressing social issues.
