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For Companies At a Glance
- Tasks: Deliver high-quality repairs and maintenance across various sites.
- Company: Join LiveWest, a values-driven organisation making a community impact.
- Benefits: Enjoy generous leave, health perks, and ongoing training opportunities.
- Why this job: Make a real difference in homes while enjoying autonomy and variety.
- Qualifications: Apprenticeship in a core trade and customer-focused mindset required.
- Other info: Be part of a supportive team with excellent career growth potential.
The predicted salary is between 30000 - 42000 ÂŁ per year.
About The Role
Are you a hands‑on professional with a passion for delivering high‑quality repairs and maintenance? Join our Internal Maintenance Service (IMS) team at LiveWest as a Multi Skilled Technician. You’ll play a key role in ensuring our homes are safe, well‑maintained, and meet the expectations of our customers. This mobile role offers variety, autonomy, and the chance to make a real difference in the communities we serve. You will have a core trade in Carpentry/Plumbing and be based within 30 minutes of Plymouth.
Key Responsibilities
- Deliver high-quality fault fixing and maintenance services across multiple sites.
- Diagnose and repair basic building faults in line with best practices and service standards.
- Ensure compliance with all Health and Safety policies, including fleet safety.
- Provide excellent customer service and act as a LiveWest ambassador in customers' homes.
- Work towards achieving first‑time fixes to enhance customer satisfaction.
- Use mobile technology to manage job orders and updates efficiently.
- Carry out work across multiple trades, including carpentry, plumbing, masonry, and tiling.
- Support the delivery of responsive repairs and maintenance across LiveWest properties.
Why Should I Apply?
- Be part of a supportive, values‑driven organisation committed to customer care and community impact.
- Enjoy a varied and mobile role with autonomy and responsibility.
- Access ongoing training and development to grow your skills.
- Work in a collaborative environment where your contribution is valued.
- Benefit from a strong safety culture and a team that delivers together.
This role is being offered on a full time permanent term basis working 40 hours per week. For further information about this role, and LiveWest, please view our candidate information pack. We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check.
About The Candidate
To be successful in your application for the role of Multi Skilled Technician, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:
- A recognised apprenticeship or qualification in a core trade.
- Post‑qualification experience and the ability to diagnose and repair basic building faults.
- Proficiency in using mobile devices for job management.
- A good understanding of Health and Safety procedures.
- A customer‑focused mindset with strong communication and organisational skills.
- A full, UK, manual driving licence.
Desirable:
- Experience working in customers' homes and knowledge of responsive maintenance.
- Asbestos HSG210 awareness and experience with unvented systems.
Please note: This role is not eligible for a CoS. Applicants must have the right to work in the UK for the full duration of the role without a CoS.
About The Company
Our Reward and Benefits:
- Company Van: Includes a fuel card for work‑related travel.
- Full Kit: Uniform and PPE supplied for your safety and convenience.
- Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rata for part time roles).
- Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
- Health Benefits and Perks: Access a health care cash plan (worth up to ÂŁ1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
- Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
- Family Support: Policies designed to help you balance work and family life, including a new child payment.
- Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
- Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
- Giving Back: Up to four paid volunteering days a year to support our communities.
About Us
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion At LiveWest
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.
Multi Skilled Technician - Kitchen & Bathroom Fitter in Plymouth employer: Givetwise
Contact Detail:
Givetwise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Skilled Technician - Kitchen & Bathroom Fitter in Plymouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on LiveWest. Understand their values and mission, and think about how your skills as a Multi Skilled Technician can contribute to their goals. This will show them you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to your trade skills and customer service experience. Think of specific examples where you've delivered high-quality repairs or resolved issues quickly. This will help you stand out!
✨Tip Number 3
Show off your tech skills! Since you'll be using mobile devices for job management, be ready to discuss your experience with technology. Share how you've used apps or tools in previous roles to enhance efficiency and communication.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Multi Skilled Technician - Kitchen & Bathroom Fitter in Plymouth
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your core trade skills, especially in carpentry and plumbing. We want to see how your hands-on experience can help us deliver high-quality repairs and maintenance.
Be Customer-Focused: Since you'll be working in customers' homes, it's crucial to demonstrate your customer service skills. Share examples of how you've gone the extra mile to ensure customer satisfaction in your previous roles.
Keep It Relevant: Tailor your application to the role by mentioning any relevant qualifications or experiences that align with our needs. This shows us you're serious about joining our team and understand what we're looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so we can start reviewing it right away!
How to prepare for a job interview at Givetwise
✨Know Your Core Trade
Make sure you brush up on your carpentry and plumbing skills before the interview. Be ready to discuss specific projects you've worked on, including any challenges you faced and how you overcame them. This will show your hands-on experience and passion for delivering high-quality repairs.
✨Demonstrate Customer Focus
Since this role involves working in customers' homes, it's crucial to highlight your customer service skills. Prepare examples of how you've provided excellent service in the past, especially in challenging situations. This will help you stand out as someone who can act as a LiveWest ambassador.
✨Familiarise Yourself with Health and Safety
Understanding health and safety procedures is key for this role. Brush up on relevant regulations and be prepared to discuss how you've implemented safety measures in your previous work. This shows that you take safety seriously and are committed to compliance.
✨Be Tech-Savvy
Since you'll be using mobile technology for job management, make sure you're comfortable with it. If you've used similar tools in the past, mention them during the interview. This will demonstrate your ability to adapt and manage job orders efficiently.
