At a Glance
- Tasks: Lead and develop UK charity sales and account management teams to drive revenue growth.
- Company: Join givestar, a pioneering platform transforming charitable giving with a vibrant community.
- Benefits: Competitive salary, dynamic work environment, and the chance to shape a growing team.
- Other info: Opportunity to influence commercial strategies during an exciting growth phase.
- Why this job: Be part of a mission-driven company making a real impact in the charity sector.
- Qualifications: Proven experience in B2B sales leadership and strong people management skills.
The predicted salary is between 63000 - 77000 £ per year.
givestar is building the next generation of charitable giving.
Our platform is designed to make fundraising more social, engaging and rewarding for the people raising money, the charities they support, and the events that bring them together.
While many of the world’s established fundraising platforms were built more than two decades ago, givestar was created around how people use technology today: mobile-first, connected and community-driven.
And we’re well beyond the idea stage.
givestar has already helped raise around $70m for charity, built a community of approximately 750,000 users, and works with major charities and fundraising events.
With around 10,000 new users joining each week, the foundations are in place for the next stage of growth.
Following a $12m Series A, we’re now moving from startup to scale-up.
We’re investing across our leadership, product, engineering and commercial teams, while accelerating our expansion into the US.
About the role
We’re looking for a Head of UK Charity Sales & Account Management to lead and develop our UK charity commercial function across Sales, Account Management and Enterprise.
You’ll be responsible for the day-to-day performance of these teams, turning our commercial strategy into clear priorities and targets, and making sure we follow through on them.
As givestar grows, you’ll help put the structure, processes and accountability in place to grow UK charity revenue across new business, retention and expansion.
- What you’ll be doing
- UK charity performance
- Own day-to-day delivery against UK charity revenue targets across new business, retention and expansion.
- Turn the CRO’s commercial strategy into clear team and individual targets.
- Own forecasting across the function, keeping on top of gaps, risks and opportunities.
- Lead the Sales team to build pipeline, improve conversion and close new charity partners.
- Provide structure and senior support for larger and more complex Enterprise opportunities.
- Coach the team on deal strategy, qualification, negotiation and closing.
- Bring consistency to how opportunities are managed from pipeline through to close.
- Account Management
- Lead the Account Management team with clear accountability for retention, NRR and expansion.
- Bring a structured approach to account planning and identifying growth opportunities across the customer base.
- Make sure expansion opportunities are identified and followed through.
- Make sure there are clear handovers and ownership between Sales and Account Management.
- Management & rigour
- Put in place a clear weekly and monthly rhythm for reviewing pipeline, forecasting, accounts and performance.
- Maintain high standards for CRM data, forecasting and commercial reporting.
- Use data to understand where performance needs attention and agree what needs to happen next.
- Give the CRO a clear and reliable view of UK charity performance, risks and opportunities.
- Team leadership
- Set clear expectations, targets and accountability across Sales, Account Management and Enterprise.
- Coach and develop people across the function.
- Manage performance clearly and consistently.
- Help build a strong team and raise standards as givestar grows.
- What we’re looking for
- Proven experience leading and developing a B2B commercial team.
- Experience managing both new business sales and growth across existing accounts.
- Strong sales management experience, including coaching, pipeline management, forecasting and performance management.
- Experience bringing more structure, clear processes and accountability to a growing commercial team.
- Strong commercial and analytical skills, with the ability to understand the numbers and turn them into action.
- A hands‑on approach to leadership and the confidence to get involved in important deals and accounts when needed.
- Strong people management experience, with a track record of developing people and raising standards.
- Experience working through the journey from Series A towards Series B, with an understanding of how a commercial function needs to develop as a business grows.
- It would be great if you also have
- Experience managing Enterprise sales alongside mid‑market teams.
- Experience in Saa S, technology, payments or platform businesses.
- Experience developing a commercial function at a similar stage of growth.
Why givestar?
givestar is at a really interesting point in its growth. There’s already a product in market, a large and growing community using it, and plenty still to build.
For our Head of UK Charity Sales & Account Management, that means joining at a stage where you’ll have the opportunity to shape how our UK charity commercial teams work together as we grow.
If you’re looking for a commercial leadership role where you can lead and develop people, improve how things work and play an important part in givestar’s next stage of growth, we’d love to hear from you.
Head of Charity Sales & Account Management in London employer: givestar
At givestar, we are redefining charitable giving with a mobile-first, community-driven platform that has already raised around $70m for charity. As an employer, we offer a dynamic work culture that fosters innovation and collaboration, providing our Head of Product with the unique opportunity to shape our product direction during a pivotal growth phase. With a focus on employee development and a commitment to making a meaningful impact, joining our team means being part of a mission-driven organisation that values your insights and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Charity Sales & Account Management in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by givestar.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like givestar.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at givestar.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at givestar. Apply directly through us to stand out!
We think you need these skills to ace Head of Charity Sales & Account Management in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of givestar. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Head of Charity Sales & Account Management, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at givestar
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of givestar. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
