Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a Givenchy store, develop your team, and create an exceptional client experience.
- Company: Join the luxury fashion brand Givenchy at Harrods.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Be part of a prestigious brand and make a real impact on client relationships.
- Qualifications: Experience in retail management and a passion for luxury service.
- Other info: Dynamic role with opportunities to shape a high-performing team.
The predicted salary is between 36000 - 60000 £ per year.
ROLE PURPOSE
To lead a Givenchy store as a business, developing people, embedding a strong client culture, and delivering sustainable commercial performance while protecting brand integrity. The Store Manager ensures that standards are lived through behaviour and leadership presence, not enforced through hierarchy.
YOUR STORE AS A BUSINESS
- Full accountability for store performance, culture, standards, and reputation
- Translating commercial insight into action while balancing short-term results and long-term brand equity
- Protecting the Maison’s image through disciplined, thoughtful execution
YOUR TEAM
- Building, developing, and retaining an engaged, high-performing team
- Creating a culture of trust, ownership, and accountability
- Coaching individuals and preparing future leaders through feedback and development
YOUR CLIENTS
- Championing client relationships as the foundation of sustainable performance
- Ensuring clienteling is lived as a mindset, not a process
- Building a loyal local client community rooted in trust and emotional connection
Job Responsibilities
KEY RESPONSIBILITIES
- LEADERSHIP & CULTURE: Create an environment where teams feel motivated, respected, and empowered. Lead with presence, professionalism, and authenticity. Encourage collaboration, open communication, and shared accountability.
- EMPOWERMENT & ACCOUNTABILITY: Delegate with clarity and trust, enabling autonomy at team level. Use performance data to coach improvement, not to micromanage. Take ownership for decisions and outcomes, addressing issues proactively.
- PERFORMANCE & BRAND EVANGALISM: Drive sustainable commercial performance. Ensure brand standards are understood, lived, and protected. Balance execution excellence with human, values-led leadership.
How You Lead
- Think and act like an owner
- Build trust through consistency, fairness, and visibility
- Encourage autonomy while providing clarity and direction
- Hold high standards without eroding engagement
WHAT SUCCESS LOOKS LIKE
- Engaged, capable teams who act with ownership
- Consistent, elevated client experience
- Strong commercial results driven by relationships
- A store that feels warm, confident, and unmistakably Givenchy
EXPECTED BEHAVIOURS
- ENTREPRENEURIAL & RESULTS-ORIENTED: Demonstrates ownership and accountability for store performance; anticipates challenges and identifies opportunities for improvement.
- PEOPLE-CENTERED LEADER: Leads with empathy, emotional intelligence, and respect; develops others through coaching and constructive feedback; builds strong, trusting relationships with teams and stakeholders.
- CLIENT-FOCUSED & BRAND-DRIVEN: Places the client at the centre of all decisions; ensures consistency, excellence, and authenticity in service; protects and enhances the image and values of Givenchy.
- INTEGRITY & PROFESSIONALISM: Acts with honesty, fairness, and responsibility; upholds company policies, ethics, and compliance standards; models resilience, adaptability, and continuous learning.
Profile
CORE COMPETENCIES
- PEOPLE & TALENT MANAGEMENT: Proven experience leading and developing retail teams; strong coaching and performance-management skills; ability to create inclusive, engaged, and high-performing environments.
- CLIENT EXCELLENCE: Solid clienteling and relationship-management capability; confidence engaging with loyal and high-value clients; strong service mindset aligned with luxury standards.
- COMMERCIAL ACUMEN: Understanding of retail KPIs and store economics; ability to balance short-term performance with long-term brand value; analytical and action-oriented mindset.
- SELF-LEADERSHIP: High level of accountability and self-awareness; emotional intelligence and resilience; commitment to personal and professional development.
WHAT SUCCESS LOOKS LIKE:
- An engaged, motivated, and well-developed store team; consistent delivery of Givenchy’s client experience standards; strong and sustainable commercial performance; loyal clients who return for relationships and service excellence; a store that reflects the elegance, warmth, and identity of the Maison.
Store Manager - Givenchy - Harrods employer: Givenchy
Contact Detail:
Givenchy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Givenchy - Harrods
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Givenchy's history, values, and current collections. This will not only impress your interviewers but also help you align your answers with their brand ethos.
✨Tip Number 2
Showcase your leadership style! Be ready to share examples of how you've built and motivated teams in the past. Highlighting your people-centred approach will resonate well with the role's focus on developing high-performing teams.
✨Tip Number 3
Prepare to discuss client relationships! Think of specific instances where you've fostered loyalty and trust with clients. This is key for a role that champions clienteling as a mindset, so make sure to bring those stories to the table.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about the store culture, team dynamics, and how they measure success. This not only demonstrates your enthusiasm but also helps you gauge if it’s the right fit for you.
We think you need these skills to ace Store Manager - Givenchy - Harrods
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, let us see your unique leadership style shine through. Share examples of how you've motivated and developed teams in the past, and how you create a culture of trust and accountability.
Highlight Client Relationships: Make sure to emphasise your experience in building strong client relationships. We want to know how you've championed clienteling as a mindset and created loyal communities that resonate with the brand's values.
Demonstrate Commercial Acumen: We’re looking for someone who understands retail KPIs and can balance short-term results with long-term brand integrity. Use your application to showcase your analytical skills and how you've driven sustainable commercial performance.
Be Authentic: Authenticity is key! Let your personality come through in your writing. We appreciate candidates who are honest and professional, so don’t hesitate to share your journey and what makes you a great fit for Givenchy.
How to prepare for a job interview at Givenchy
✨Know Your Brand Inside Out
Before the interview, dive deep into Givenchy's history, values, and current collections. Understanding the brand's ethos will help you articulate how you can protect and enhance its image while leading a team.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach. Share specific examples of how you've built trust and accountability within your teams. Highlight instances where you've empowered others and fostered a culture of collaboration.
✨Client-Centric Mindset
Prepare to demonstrate your commitment to client relationships. Think of examples where you've gone above and beyond to create memorable experiences for clients, showcasing your ability to build loyalty and emotional connections.
✨Balance Performance with Values
Discuss how you can drive commercial performance while maintaining brand integrity. Be prepared to talk about how you've used data to coach teams without micromanaging, ensuring that high standards are met through engagement and ownership.
