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- Tasks: Act as a Givenchy brand ambassador, delivering luxury service and building client relationships.
- Company: Join the prestigious Givenchy team at our flagship store in Harrods.
- Benefits: Competitive salary, employee discounts, and a vibrant work environment.
- Why this job: Be part of a luxury brand and make a real impact on clients' shopping experiences.
- Qualifications: 3+ years in high fashion sales, strong communication skills, and a passion for fashion.
- Other info: Dynamic team atmosphere with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Acting as a Givenchy brand ambassador you will welcome clients and deliver luxury customer service to an international clientele and establish strong relationships while maximising profitable sales.
Responsibilities
- Welcome all clients to the Givenchy concession, ensuring the client feels comfortable in the environment.
- Greet all clients and build a relationship with them to assist in selecting the right products, while maintaining rapport and offering advice.
- Introduce additional complementary products targeted to your client and share product knowledge.
- Process the sale in a confident and professional manner while maintaining the relationship with the client.
- Gather and collate client CRM details to maintain the relationship and build the client book, ensuring a personal follow-up with the client.
- Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Givenchy image.
- Exceed all behavioural requirements including adhering to the dress code and appearance guidelines as indicated by the management team.
- Actively drive your product knowledge by keeping up to date with fashion trends and competitors, participating in in-store training and educating yourself on all Givenchy product lines.
- Support control and management of stock in line with the guidance from Stock Control colleagues.
Qualifications
PROFILE AND EXPERIENCE: A minimum of 3 years’ experience in sales in a high fashion environment. Experience working in a department store in luxury would be preferred. Experience in selling leather goods with an understanding of craftsmanship and quality is a must. Strong business sense and experience working with retail KPI’s is a must. A genuine interest for fashion and Givenchy as a brand. Hardworking and committed to achieving/exceeding targets. Team player and able to work autonomously. Excellent personal presentation – a Givenchy Brand Ambassador. Strong communication and relationship building skills. Existing clientele network would be a plus. Fluency in English is essential and additional languages are an advantage.
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Sales Consultant - Givenchy - MRTW Harrods employer: Givenchy
Contact Detail:
Givenchy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant - Givenchy - MRTW Harrods
✨Tip Number 1
Get to know the Givenchy brand inside out! Familiarise yourself with their latest collections, key products, and the brand's history. This knowledge will help you connect with clients and show them you're genuinely passionate about what you're selling.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to build your confidence in greeting clients and establishing rapport. Remember, it's all about making them feel comfortable and valued from the moment they walk in.
✨Tip Number 3
Don't forget to follow up! After meeting a client, send them a quick message thanking them for their visit and reminding them of any products you discussed. This personal touch can make all the difference in building lasting relationships.
✨Tip Number 4
Apply through our website! We want to see your enthusiasm and commitment to joining the Givenchy team. Make sure to showcase your experience and passion for luxury fashion in your application.
We think you need these skills to ace Sales Consultant - Givenchy - MRTW Harrods
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion and Givenchy shine through. Share any personal experiences or insights that connect you to the brand, as this will help us see your genuine interest.
Highlight Your Sales Experience: Make sure to detail your previous sales roles, especially in high fashion environments. We want to know how you've maximised sales and built relationships with clients, so don’t hold back on those success stories!
Personalise Your Application: Tailor your application to reflect the job description. Use keywords from the listing, like 'luxury customer service' and 'relationship building', to show us you understand what we’re looking for.
Keep It Professional Yet Engaging: While we love a friendly tone, remember to maintain professionalism in your application. Show us your personality, but also your commitment to excellence and the Givenchy image.
How to prepare for a job interview at Givenchy
✨Know Your Givenchy
Before the interview, dive deep into the Givenchy brand. Familiarise yourself with their latest collections, signature styles, and the craftsmanship behind their products. This knowledge will not only impress your interviewers but also help you demonstrate your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss specific examples from your past sales experiences, especially in high fashion. Think about how you built relationships with clients, exceeded sales targets, and handled challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Dress to Impress
As a potential Givenchy Brand Ambassador, your appearance matters. Dress in a way that reflects the luxury of the brand while also showcasing your personal style. This will not only make a great first impression but also show that you understand the importance of presentation in the luxury retail environment.
✨Engage and Build Rapport
During the interview, focus on building a connection with your interviewers. Practice active listening and engage with their questions thoughtfully. Show your strong communication skills by asking insightful questions about the role and the company culture, which will demonstrate your interest and enthusiasm.