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For Companies At a Glance
- Tasks: Act as a Givenchy brand ambassador, delivering luxury service and building client relationships.
- Company: Join the prestigious Givenchy team at our flagship store in Harrods.
- Benefits: Competitive salary, employee discounts, and a vibrant work environment.
- Why this job: Be part of a luxury brand and make a real impact on clients' shopping experiences.
- Qualifications: 3+ years in high fashion sales, strong communication skills, and a passion for fashion.
- Other info: Dynamic team atmosphere with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Our Sales Associates are the first human expression of the Maison for many clients. They are ambassadors of Givenchy’s values, service culture, and attention to detail, playing a vital role in creating welcoming, refined, and emotionally engaging experiences. They succeed by being present, curious, and committed to learning — building strong foundations in service, product knowledge, and client engagement while contributing positively to the team and store.
ROLE PURPOSE
To deliver a high-quality client experience aligned with Maison standards, contribute to store performance, and develop strong foundations in selling, service, and clienteling. As a Sales Associate, you grow through experience, feedback, and curiosity — learning to take ownership of your impact on clients, colleagues, and the boutique environment.
WHAT YOU OWN
YOUR CLIENT INTERACTIONS
- Welcoming clients with warmth, care, and professionalism
- Delivering attentive, personalised service at every touchpoint
- Learning to understand client needs, preferences, and style
YOUR PERFORMANCE
- Building product knowledge, selling skills, and brand fluency
- Actively seeking feedback and learning from peers and leaders
- Taking responsibility for your own growth and progress
YOUR CONTRIBUTION TO THE TEAM
- Supporting a positive, respectful, and collaborative team environment
- Contributing to smooth client journeys and daily excellence
- Upholding standards in behaviour, presentation, and attitude
KEY RESPONSIBILITIES
CLIENT EXPERIENCE
YOUR CLIENT INTERACTIONS
- Welcoming clients with warmth, care, and professionalism
- Delivering attentive, personalised service at every touchpoint
- Learning to understand client needs, preferences, and style
YOUR PERFORMANCE
- Building product knowledge, selling skills, and brand fluency
- Actively seeking feedback and learning from peers and leaders
- Taking responsibility for your own growth and progress
YOUR CONTRIBUTION TO THE TEAM
- Supporting a positive, respectful, and collaborative team environment
- Contributing to smooth client journeys and daily excellence
- Upholding standards in behaviour, presentation, and attitude
Deliver refined, courteous, and consistent service
- Support personalised client journeys under Maison guidelines
- Contribute to a welcoming and emotionally engaging store atmosphere
SALES CONTRIBUTION
- Support achievement of individual and store objectives
- Apply selling techniques and storytelling learned through training
- Demonstrate focus, reliability, and professionalism on the floor
BRAND & PRODUCT FOUNDATIONS
- Develop knowledge of collections, heritage, and craftsmanship
- Communicate product information accurately and with enthusiasm
- Represent the Maison through grooming, presentation, and conduct
OPERATIONAL DISCIPLINE
- Execute transactions accurately and efficiently
- Support stock, cash, and operational processes with care
- Maintain a clean, organised, and elevated boutique
HOW YOU GROW
- Show curiosity, humility, and willingness to learn
- Build confidence through consistency and preparation
- Develop autonomy gradually while respecting standards
- Take pride in representing the Maison
PROFILE
- Passion for luxury or premium retail
- Good interpersonal and communication skills
- Eager to learn and upbeat attitude
- Fluent in local language; additional languages are a strong asset
WHAT SUCCESS LOOKS LIKE
- Clients who feel welcomed, understood, and well cared for
- Consistent contribution to team and store performance
- Growing confidence and capability on the selling floor
- Strong foundations in service, selling, and brand knowledge
- Clear readiness to progress toward Senior Sales Associate
#J-18808-Ljbffr
Sales Consultant - Givenchy - MRTW Harrods employer: Givenchy
Contact Detail:
Givenchy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant - Givenchy - MRTW Harrods
✨Tip Number 1
Get to know the Givenchy brand inside out! Familiarise yourself with their latest collections, key products, and the brand's history. This knowledge will help you connect with clients and show them you're genuinely passionate about what you're selling.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to build your confidence in greeting clients and establishing rapport. Remember, it's all about making them feel comfortable and valued from the moment they walk in.
✨Tip Number 3
Don't forget to follow up! After meeting a client, send them a quick message thanking them for their visit and reminding them of any products you discussed. This personal touch can make all the difference in building lasting relationships.
✨Tip Number 4
Apply through our website! We want to see your enthusiasm and commitment to joining the Givenchy team. Make sure to showcase your experience and passion for luxury fashion in your application.
We think you need these skills to ace Sales Consultant - Givenchy - MRTW Harrods
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion and Givenchy shine through. Share any personal experiences or insights that connect you to the brand, as this will help us see your genuine interest.
Highlight Your Sales Experience: Make sure to detail your previous sales roles, especially in high fashion environments. We want to know how you've maximised sales and built relationships with clients, so don’t hold back on those success stories!
Personalise Your Application: Tailor your application to reflect the job description. Use keywords from the listing, like 'luxury customer service' and 'relationship building', to show us you understand what we’re looking for.
Keep It Professional Yet Engaging: While we love a friendly tone, remember to maintain professionalism in your application. Show us your personality, but also your commitment to excellence and the Givenchy image.
How to prepare for a job interview at Givenchy
✨Know Your Givenchy
Before the interview, dive deep into the Givenchy brand. Familiarise yourself with their latest collections, signature styles, and the craftsmanship behind their products. This knowledge will not only impress your interviewers but also help you demonstrate your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss specific examples from your past sales experiences, especially in high fashion. Think about how you built relationships with clients, exceeded sales targets, and handled challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Dress to Impress
As a potential Givenchy Brand Ambassador, your appearance matters. Dress in a way that reflects the luxury of the brand while also showcasing your personal style. This will not only make a great first impression but also show that you understand the importance of presentation in the luxury retail environment.
✨Engage and Build Rapport
During the interview, focus on building a connection with your interviewers. Practice active listening and engage with their questions thoughtfully. Show your strong communication skills by asking insightful questions about the role and the company culture, which will demonstrate your interest and enthusiasm.
