At a Glance
- Tasks: Create unforgettable client experiences and contribute to a vibrant store atmosphere.
- Company: Join the luxury world of Givenchy at Harrods.
- Benefits: Competitive pay, training opportunities, and a dynamic team environment.
- Why this job: Be an ambassador for a prestigious brand and grow your retail skills.
- Qualifications: Passion for luxury retail and strong communication skills.
- Other info: Perfect for those eager to learn and develop in a collaborative setting.
The predicted salary is between 30000 - 42000 £ per year.
Our Sales Associates are the first human expression of the Maison for many clients. They are ambassadors of Givenchy's values, service culture, and attention to detail, playing a vital role in creating welcoming, refined, and emotionally engaging experiences. They succeed by being present, curious, and committed to learning — building strong foundations in service, product knowledge, and client engagement while contributing positively to the team and store.
ROLE PURPOSE
To deliver a high-quality client experience aligned with Maison standards, contribute to store performance, and develop strong foundations in selling, service, and clienteling. As a Sales Associate, you grow through experience, feedback, and curiosity — learning to take ownership of your impact on clients, colleagues, and the boutique environment.
WHAT YOU OWN
- YOUR CLIENT INTERACTIONS
- Welcoming clients with warmth, care, and professionalism
- Delivering attentive, personalised service at every touchpoint
- Learning to understand client needs, preferences, and style
- YOUR PERFORMANCE
- Building product knowledge, selling skills, and brand fluency
- Actively seeking feedback and learning from peers and leaders
- Taking responsibility for your own growth and progress
- YOUR CONTRIBUTION TO THE TEAM
- Supporting a positive, respectful, and collaborative team environment
- Contributing to smooth client journeys and daily excellence
- Upholding standards in behaviour, presentation, and attitude
- Delivering refined, courteous, and consistent service
KEY RESPONSIBILITIES
- CLIENT EXPERIENCE
- Supporting personalised client journeys under Maison guidelines
- Contributing to a welcoming and emotionally engaging store atmosphere
- SALES CONTRIBUTION
- Support achievement of individual and store objectives
- Apply selling techniques and storytelling learned through training
- Demonstrate focus, reliability, and professionalism on the floor
- BRAND & PRODUCT FOUNDATIONS
- Develop knowledge of collections, heritage, and craftsmanship
- Communicate product information accurately and with enthusiasm
- Represent the Maison through grooming, presentation, and conduct
- OPERATIONAL DISCIPLINE
- Execute transactions accurately and efficiently
- Support stock, cash, and operational processes with care
- Maintain a clean, organised, and elevated boutique
HOW YOU GROW
- Show curiosity, humility, and willingness to learn
- Build confidence through consistency and preparation
- Develop autonomy gradually while respecting standards
- Take pride in representing the Maison
PROFILE
- Passion for luxury or premium retail
- Good interpersonal and communication skills
- Eager to learn and upbeat attitude
- Fluent in local language; additional languages are a strong asset
WHAT SUCCESS LOOKS LIKE
- Clients who feel welcomed, understood, and well cared for
- Consistent contribution to team and store performance
- Growing confidence and capability on the selling floor
- Strong foundations in service, selling, and brand knowledge
- Clear readiness to progress toward Senior Sales Associate
Sales Consultant - Givenchy - WRTW Harrods in London employer: Givenchy
Contact Detail:
Givenchy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant - Givenchy - WRTW Harrods in London
✨Tip Number 1
Get to know the brand inside out! Dive into Givenchy's history, values, and product lines. This knowledge will not only impress during interviews but also help you connect with clients on a deeper level.
✨Tip Number 2
Practice your people skills! Role-play different client scenarios with friends or family. The more comfortable you are engaging with others, the better you'll be at creating those warm, welcoming experiences that Givenchy values.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your passion for luxury retail shines through. A positive attitude can set you apart from other candidates and show you're ready to contribute to the team.
✨Tip Number 4
Seek feedback and learn continuously! After interviews or networking events, ask for insights on how you did. This shows your commitment to growth and helps you refine your approach for future opportunities.
We think you need these skills to ace Sales Consultant - Givenchy - WRTW Harrods in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for luxury retail shine through. We want to see how excited you are about the Givenchy brand and how you can embody its values in your role as a Sales Consultant.
Tailor Your Experience: Make sure to highlight any relevant experience that aligns with the job description. We love seeing how your past roles have prepared you for delivering exceptional client experiences and contributing to a positive team environment.
Be Personable: Your written application should reflect your interpersonal skills. Use a friendly tone and show us that you’re approachable and ready to engage with clients. Remember, we’re looking for someone who can create welcoming and emotionally engaging experiences!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Givenchy.
How to prepare for a job interview at Givenchy
✨Know the Brand Inside Out
Before your interview, dive deep into Givenchy's history, values, and product lines. Understanding the brand's heritage and craftsmanship will not only impress your interviewers but also help you connect with their vision of delivering a high-quality client experience.
✨Showcase Your People Skills
As a Sales Consultant, your ability to engage with clients is crucial. Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to meet a client's needs, as this aligns perfectly with the role's focus on personalised service.
✨Demonstrate Your Curiosity
Givenchy values curiosity and a commitment to learning. During the interview, express your eagerness to grow within the role. Ask insightful questions about the team dynamics, training opportunities, and how you can contribute to creating an emotionally engaging store atmosphere.
✨Dress the Part
Since you're applying for a luxury retail position, your presentation matters. Dress in a way that reflects the brand's elegance and sophistication. This not only shows your understanding of the brand's standards but also sets the tone for the professionalism expected in the role.