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For Companies At a Glance
- Tasks: Welcome clients and deliver luxury service while maximising sales.
- Company: Join Givenchy at Harrods, a leader in high fashion.
- Benefits: Competitive pay, exclusive discounts, and a stylish work environment.
- Why this job: Be a brand ambassador and connect with an international clientele.
- Qualifications: 3 years in luxury sales, strong communication skills, and a passion for fashion.
- Other info: Dynamic team atmosphere with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Acting as a Givenchy brand ambassador, you will welcome clients and deliver luxury customer service to an international clientele and establish strong relationships while maximising profitable sales.
Responsibilities
- Welcome all clients to the Givenchy concession, ensuring the client feels comfortable in the environment.
- Greet all clients and build a relationship with them to assist in selecting the right products, while maintaining rapport and offering advice.
- Introduce additional complementary products targeted to your client and share product knowledge.
- Process the sale in a confident and professional manner while maintaining the relationship with the client.
- Gather and collate client CRM details to maintain the relationship and build the client book, ensuring a personal follow-up with the client.
- Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Givenchy image.
- Exceed all behavioural requirements including adhering to the dress code and appearance guidelines as indicated by the management team.
- Actively drive your product knowledge by keeping up to date with fashion trends and competitors, participating in in-store training and educating yourself on all Givenchy product lines.
- Support control and management of stock in line with the guidance from Stock Control colleagues.
Qualifications
- A minimum of 3 years’ experience in sales in a high fashion environment.
- Experience working in a department store in luxury would be preferred.
- Experience in selling leather goods with an understanding of craftsmanship and quality is a must.
- Strong business sense and experience working with retail KPI’s is a must.
- A genuine interest for fashion and Givenchy as a brand.
- Hardworking and committed to achieving/exceeding targets.
- Team player and able to work autonomously.
- Excellent personal presentation – a Givenchy Brand Ambassador.
- Strong communication and relationship building skills.
- Existing clientele network would be a plus.
- Fluency in English is essential and additional languages are an advantage.
Sales Consultant - Givenchy - MRTW Harrods in London employer: Givenchy
Contact Detail:
Givenchy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant - Givenchy - MRTW Harrods in London
✨Tip Number 1
Get to know the Givenchy brand inside out! Familiarise yourself with their latest collections, signature styles, and the craftsmanship behind their products. This knowledge will not only impress during interviews but also help you connect with clients when you land the job.
✨Tip Number 2
Network like a pro! Attend fashion events, connect with industry professionals on LinkedIn, and don’t hesitate to reach out to your existing clientele network. Building relationships now can open doors for you later, so get out there and make those connections!
✨Tip Number 3
Practice your sales pitch! Role-play with friends or family to refine your approach to selling luxury items. Focus on how to build rapport with clients and introduce complementary products seamlessly. The more comfortable you are, the more confident you'll be in real situations.
✨Tip Number 4
Apply through our website! We want to see your passion for Givenchy and your commitment to delivering exceptional customer service. Make sure your application reflects your personality and enthusiasm for the role – we’re all about finding the right fit!
We think you need these skills to ace Sales Consultant - Givenchy - MRTW Harrods in London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion and Givenchy shine through. Share any personal experiences or insights that connect you to the brand, as this will help us see your genuine interest.
Highlight Your Sales Experience: Make sure to detail your previous sales roles, especially in high fashion environments. We want to know how you've maximised sales and built relationships with clients, so don’t hold back on those success stories!
Personalise Your Application: Tailor your application to reflect the responsibilities mentioned in the job description. Use specific examples that demonstrate your ability to welcome clients, maintain rapport, and process sales professionally – we love a good story!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Givenchy
✨Know Your Givenchy
Before the interview, dive deep into the Givenchy brand. Familiarise yourself with their latest collections, signature styles, and the craftsmanship behind their products. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in high fashion. Think of specific examples where you exceeded targets or built strong client relationships. Be ready to explain how you can apply these skills to maximise sales at Givenchy.
✨Dress to Impress
As a potential Givenchy Brand Ambassador, your appearance matters. Dress in a way that reflects the luxury and style of the brand. This not only shows your understanding of their image but also demonstrates your commitment to personal presentation.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Use your strong communication skills to engage them in conversation, ask insightful questions about the role, and express your enthusiasm for providing exceptional customer service.