Response Manager (Remote) in London

We are a Manager on the Humanitarian team, supporting design and delivery of rapid cash responses globally. The role coordinates program implementation, manages day-to-day operations, and supports fundraising by documenting field insights and preparing donor materials.

Location: Remote. We do not sponsor visas in the U.S. or U.K. at this time.

Reports to: Humanitarian Senior Manager

Level: Manager

Travel Requirement: Must travel up to 50–60% of the time, including ~2 times per year for team retreats. Prepared to deploy on short notice in emergencies; travel may include insecure areas.

Managers Are Expected To:

• Execute high-quality program delivery in collaboration with cross-functional teams
• Manage projects and workstreams with a focus on operational excellence and continuous improvement
• Support internal and external relationships, including partners, vendors, and donors

What You’ll Do:

• Design and implement high-quality programming
• Coordinate design, planning, and execution of emergency response operations, ensuring timelines and quality standards are met
• Apply operational playbooks and deployment criteria to rapidly set up response programs across a growing number of countries
• Conduct operational diligence, feasibility, and risk assessments for individual disaster responses, ensuring alignment with organizational goals and context realities
• Track and report on program metrics to support learning and performance management
• Liaise with partners, vendors, and subgrantees to ensure smooth execution
• Become an expert in GiveDirectly’s tech systems and processes (Salesforce, CommCare, Jira, etc.) to support project execution and excellence
• Manage day-to-day activities of designated response, including field staff tasking and coordination with surge teams
• Provide coaching and mentorship to junior staff or surge team members during deployments
• Contribute to team goal-setting, impact tracking, and knowledge sharing
• Potentially support new business development, donor reporting, or appeal materials, translating field updates into compelling content
• Represent GiveDirectly in select internal and external forums (e.g., Cash Working Groups)
• Ad hoc strategy and/or capability investment projects that advance GiveDirectly’s global response capacity

Qualifications:

• Alignment with GiveDirectly values, with demonstration of emotional intelligence, problem solving, project management, follow-through, and inclusivity
• 3–5+ years of experience focused on problem solving, team management, and/or new business development, including prior humanitarian/emergency experience
• Analytical problem solving: applies analytical and iterative mindset, strong framework for prioritization, ability to structure ambiguous problems
• Strong project management skills, ability to manage multiple workstreams, prioritise, de-prioritise, and hold a high quality bar
• Strong technical skills, including data analysis and ease of learning new third-party tech platforms and tools
• Fundraising: preference for candidates with partnership and relationship management background
• Strong communication skills: speaking, writing, presenting, and negotiating across multiple stakeholders
• Ability to orient quickly in new contexts, quickly understanding unfamiliar environments, stakeholders, and processes, with a track record of setting up effective systems in dynamic situations
• Enthusiasm for fast-paced environments lacking pre-defined playbooks, comfort with ambiguity, and building systems from scratch

Nice To Have:

• Fluent in a language other than English, especially French, Portuguese, Arabic, or other languages
• Prior experience with humanitarian cash-based programming

Compensation:

• (United States) Base Salary: $94,700 Bonus at Target Performance: 10% (~$9,470 with potential for upside) Estimated Total Compensation at Target: $104,170 Annual Benefits Stipend: $21,393
• (UK) Base Salary: £61,200 Bonus at Target Performance: 10% (~£6,120 with potential for upside) Estimated Total Compensation at Target: £67,320 Annual Benefits Stipend: £2,760
• (Kenya) Base Salary: $61,900 Bonus at Target Performance: 10% (~$6,190 with potential for upside) Estimated Total Compensation at Target: $68,090

Benefits:

• A supportive team that works hard and cares hard
• A robust health benefits plan (exact details will vary by country)
• Flexible paid time off that staff is encouraged to take
• Allowances for desk set-up and learning and development

Equal Opportunity Employer: GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

Reasonable Accommodations: We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.