Senior Manager, Emergency Cash Delivery London, UK

GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty. GD has raised over $1B since launching in 2011, delivered cash to more than 1.5 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. From software engineers to seasoned humanitarian workers, former management consultants to public servants, researchers to field operations -- it’s an incredible group of people. Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision making, and strive to build an ambitious, dynamic and high performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit. We work hard to create an environment in which all our team members can thrive, succeed and grow. We support flexibility, take care of each other, have fun, and create professional growth opportunities.

Location Remote. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.

About this role: GiveDirectly is scaling its emergency response operations to reach more people, faster, with cash in the wake of crises. As a Senior Manager on the Humanitarian team, you will play a key role in launching and overseeing rapid cash responses globally. You’ll drive organizational readiness, design response strategies, manage program implementation, and support fundraising by translating field insights into compelling cases for support. The Senior Manager’s portfolio will be staffed with a Program Manager, to be managed by the Senior Manager. Other responsibilities will include support to staffing and budgeting exercise, and managing internal and external relationships.

Senior Managers should be able to:

• Understand and clearly communicate about the market/landscape and GiveDirectly’s value proposition in their domain and across domains.
• Build and motivate teams and advocate for resources to sustain them (through proposals, budgets, workplans).
• Oversee excellence in design and implementation, with a constant drive to improve, iterate, and learn.

Reports to: Director, Emergency Cash Delivery

Level: Senior Manager

Travel Requirement: Must be able to travel up to 60% of the time including ~1-2 times per year for team retreats. Must be able to deploy on short notice in response to an emergency. This role incurs travel to potentially insecure areas.

What you’ll do:

• Design and implement high-quality programming:

• Oversee end-to-end design, planning, and execution of improvements to emergency response capabilities, coordinating internal and external stakeholders to ensure successful delivery.
• Refine and scale deployment criteria and operational playbooks to accelerate readiness across a growing number of countries.
• Conduct operational diligence, feasibility, and risk assessments for individual disaster responses, ensuring alignment with organizational goals and context realities.
• Define, track, and report on operational efficiency and impact metrics to support performance management and continuous improvement.
• Ensure high-quality management of partners, vendors, and subgrantees to drive excellence in program execution.
• Assess and advocate for required resources (e.g., budgets, staff) for project success; monitor ongoing utilization and adapt plans to address gaps or overages.

• Pursue new funding opportunities and represent the GD Humanitarian team, internally and externally:

• In coordination with the Emergency Cash Delivery Director, Country Directors, and Fundraising teams, identify and pursue response-specific and unrestricted emergency funding opportunities.
• Translate field learnings and operational successes into compelling donor proposals, updates, and campaign materials.
• Establish and maintain high quality relationships with designated donors and operational partners.
• Represent GiveDirectly at external and internal fora, including but not limited to Town Halls, conferences, and media engagements.

• Manage and develop high-performing teams:

• Manage a Program Manager and support broader surge staffing efforts to ensure GD can respond effectively to Tier 1 disasters.
• Support team goal-setting, impact planning, and performance tracking across emergency responses.
• Foster talent development through coaching, career planning, and clear accountability, with a focus on building long-term capacity within the team.

Qualifications:

• Alignment with GiveDirectly Values: exceptional alignment with values and an active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
• 5-8+ years of experience in a role focused on problem solving, team management, and/or new business development. Prior humanitarian/emergency experience strongly preferred.
• Analytical problem solving: looks at problems with an analytical and iterative mindset, with strong framework for prioritization and ability to put structure and process to ambiguous problems.
• Strong project management skills and the ability to manage multiple workstreams, prioritize/explicitly deprioritize, and hold a high quality bar.
• Strong technical skills, including data analysis and ease with learning new third-party tech platforms and tools.
• Fundraising: Preference for candidates with a strong partnership and relationship management background.
• Strong communications skills: Skilled in speaking, writing, presenting, and negotiating across multiple stakeholders.
• Enthusiasm for fast-paced environments, which may lack pre-defined playbook for success and involve significant “learning by doing.”
• Comfort with ambiguity and building systems from scratch.

Nice to have:

• Fluent in a language other than English, especially French, Portuguese, Arabic, or other languages.

Compensation:

At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here.

The United States base salary for this role is $109,200. The Kenya base salary for this role is $77,500. If you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.

Working at GiveDirectly: GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

Commitment to Safeguarding: As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.

Reasonable Accommodations: We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.