Hybrid Member Experience Lead — Football Charity

Hybrid Member Experience Lead — Football Charity

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Give a Grad a Go

At a Glance

  • Tasks: Lead the member journey, enhancing experiences from enquiry to participation.
  • Company: Join a passionate football charity dedicated to community engagement.
  • Benefits: Flexible working, competitive pay, and opportunities for personal growth.
  • Other info: Be part of a dynamic team focused on positive community impact.
  • Why this job: Make a real difference in families' lives through innovative member experiences.
  • Qualifications: Experience in member engagement and strong communication skills.

The predicted salary is between 60000 - 80000 £ per year.

Give A Grad A Go is seeking a Membership & Experience Lead to own the end-to-end member journey—from initial enquiry to active participation and departure.

You’ll design systems, centralise enquiry processes, and build self-service tools to reduce friction for families.

Working within the Marketing team, you’ll translate data into product and website improvements, guiding sign-up journeys and member communications for growth across London and beyond.

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Hybrid Member Experience Lead — Football Charity employer: Give a Grad a Go

As a Graduate Operations Analyst at our London-based hedge fund, you will be part of a dynamic and rewarding work environment that prioritises employee growth and recognition. With a clear progression plan and bonus opportunities, we foster a culture of excellence where your contributions are valued and rewarded. Join us to learn from industry experts and develop your skills in a fast-paced financial services setting, all while enjoying the unique advantages of working in one of the world's leading financial hubs.

Give a Grad a Go

Contact Details:

Give a Grad a Go Recruitment Team

We think you need these skills to ace Hybrid Member Experience Lead — Football Charity

End-to-End Member Journey Management
System Design
Process Centralisation
Self-Service Tool Development
Data Translation
Product Improvement
Website Improvement