Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and coordinate tutor placements for high-quality tutoring services.
- Company: Leading tutoring and education provider with a strong reputation since 2007.
- Benefits: £31,000 - £36,000 salary, hybrid working, flexible hours, and 25 days' leave.
- Other info: 13-month fixed-term maternity cover with opportunities for professional development.
- Why this job: Join a supportive team and make a real impact in the education sector.
- Qualifications: 2:1 degree, excellent communication skills, and strong organisational abilities.
The predicted salary is between 31000 - 36000 £ per year.
Perks
- Work from home options
- Corporate volunteering days
- Team bonding days
Company Profile
This organisation is a long-standing and highly regarded provider of one-to-one academic support. Since 2007, they have built a strong reputation for professionalism, high standards and a commitment to helping students achieve their potential. Their team is known for its expertise, integrity and dedication to delivering a premium service within the education sector.
Job Overview
The Client Manager will play a key role in managing client relationships and supporting the delivery of high-quality tutoring services. Acting as a central point of contact, they will oversee client accounts, coordinate tutor placements, and ensure a seamless experience from initial enquiry through to ongoing service delivery. The role also involves working closely with tutors and internal teams, maintaining high service standards, and identifying opportunities to enhance the client experience. This is an ideal opportunity for someone who is organised, personable and confident managing multiple relationships in a fast-paced environment.
Key Responsibilities
- Manage client relationships, ensuring a high level of service and ongoing engagement
- Coordinate tutor placements, matching clients with the most suitable tutors
- Liaise with tutors and internal teams to support smooth delivery of services
- Monitor tutoring progress through reports, feedback, and regular follow-ups
- Support scheduling and ongoing communication between clients and tutors
- Maintain accurate client records, including account details and notes
- Handle queries or concerns professionally, following internal processes where required
- Promote and coordinate additional services, including assessments and mock interviews
- Re-engage previous clients through proactive outreach and communication
- Support the wider team with ad hoc tasks and operational activities
Job Requirements
- A 2:1 or above from university
- Excellent written and verbal communication skills
- Strong organisational skills with attention to detail
- Confident and professional client-facing manner
- Ability to manage multiple relationships and priorities
- Proactive, adaptable, and comfortable working in a busy environment
- Previous experience in a client-facing, administrative, or coordination role is beneficial
- Positive, collaborative mindset with a willingness to learn
Benefits
- £31,000 - £36,000
- Hybrid working structure
- Flexible working hours
- 25 days' annual leave + bank holidays
- Ongoing professional training and development
- Opportunities to contribute to meaningful education projects
- Supportive team culture with regular social activities
Please note that this role is a 13-month fixed-term maternity cover contract.
Client Manager employer: Give a Grad a Go
Contact Detail:
Give a Grad a Go Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector and let them know you're on the hunt for a Client Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to client management and tutoring services. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've successfully managed multiple relationships or projects. This will demonstrate that you're the perfect fit for the fast-paced environment of a Client Manager.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our supportive team culture.
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Manager role. Highlight your relevant experience in managing client relationships and coordinating services, as this will show us you understand what we're looking for.
Show Off Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear, concise, and free of errors. Use a friendly yet professional tone to reflect how you would communicate with clients.
Demonstrate Organisational Skills: We love candidates who can juggle multiple tasks! In your application, give examples of how you've successfully managed various responsibilities in previous roles. This will help us see your ability to thrive in a fast-paced environment.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we receive all your details and can consider you for the Client Manager position!
How to prepare for a job interview at Give a Grad a Go
✨Know the Company Inside Out
Before your interview, take some time to research the organisation thoroughly. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role of Client Manager.
✨Showcase Your Communication Skills
As a Client Manager, excellent communication is key. Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. Practise articulating these stories clearly and confidently, as this will demonstrate your suitability for the role.
✨Demonstrate Your Organisational Skills
Since the role involves managing multiple relationships and priorities, be ready to discuss how you stay organised. Share specific tools or methods you use to keep track of tasks and deadlines, and consider bringing a portfolio that showcases your ability to manage client accounts effectively.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team culture, expectations for the role, and opportunities for professional development. This shows that you're proactive and genuinely interested in how you can contribute to their success.