Fine Fragrances Quality Business Lead (m/f/d) in Ashford

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

As a Fine Fragrance Quality Business Lead, you will have the unique opportunity to shape how we deliver exceptional and reproducible quality for our prestige Fine Fragrance clients. By aligning and uniting multiple functions around a common end-to-end strategy, you will play a key role in ensuring consistent excellence, customer satisfaction, and long‑term business success. The position is based in Vernier, Switzerland and reports to our Head of Global Quality Management.

In this role, you will:

• Collaborate with the Commercial Team to gain and maintain a thorough understanding of our prestige Fine Fragrance clients’ business strategies.
• Lead a cross‑functional effort with internal stakeholders to ensure alignment with client needs and expectations.
• Work with relevant functions (Procurement, FIM, House of Naturals, Creation & Development, Operations, and Quality Management) to identify the implications of Fine Fragrance product quality and customer satisfaction on their strategies and define necessary adjustments.
• Develop, maintain, and execute an internally aligned end‑to‑end Fine Fragrance Quality business strategy.
• Highlight and escalate conflicting priorities to Senior Management to support risk management and resolution.
• Monitor performance metrics and maintain the Prestige Fine Fragrance Customer Satisfaction Dashboard to provide visibility of results.

Your profile:

• Bachelor’s degree in Chemistry, Biology, Environmental Science, or a related discipline.
• Minimum 10 years of experience in a matrix organization, with substantial exposure to Quality Assurance / Quality Control activities within Perfumery.
• Proficient in both English and French, with strong verbal and written communication skills.
• Experienced in Microsoft Office applications, with excellent communication and presentation abilities.
• Strong interpersonal and influencing skills, capable of motivating others and working effectively across all levels, internally and externally.
• Ability to navigate complex situations, manage multiple priorities, and build alignment among diverse stakeholders.
• Solid knowledge of laboratory operations, production methods, and quality control systems in manufacturing environments.
• Broad-based knowledge of product technologies, applications, ingredients, and product safety principles, including global standards and regulations.
• Understanding of sensory principles and data analysis from sensory evaluations.

Our Benefits:

• Healthcare support
• Paid Time Off and family leave
• Retirement plan
• Sport and leisure clubs
• Company shop
• Staff restaurant
• Mobility allowance

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives. We value the different perspectives that come from diverse cultures, backgrounds, and experiences. Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow. Every essence of you enriches our world. Join us in making a difference together.