GitLab is the intelligent orchestration platform for DevSecOps.
Find out if this opportunity is a good fit by reading all of the information that follows below.
GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.
More than 50 million registered users and more than 50% of the Fortune 100
* trust GitLab to ship better, more secure software faster.The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact.
GitLab is where careers accelerate, innovation flourishes, and every voice is valued.
Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500 is a registered trademark of Fortune Media IP Limited, used under license.
Claim based on GitLab data.
Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.What this role is aboutYou'll manage a team of Assigned Support Engineers who provide relationship-based technical support to GitLab's biggest enterprise customers.
ASEs work proactively with customers to find root causes and prevent repeat issues, which is different from working a ticket queue.
They also turn their actions and activity into outcomes and deliverables that show customers the ROI they get from GitLab.You'll build a team that works independently, owns issues from start to finish, and knows when to ask for help.
When a customer relationship is in trouble, you'll work alongside the
Manager, Assigned Support Engineering (EMEA) in London employer: GitLab
GitLab is an exceptional employer that fosters a high-performance culture where innovation thrives and every team member's voice is valued. With a commitment to employee growth through flexible paid time off, equity compensation, and a dedicated development fund, GitLab empowers its employees to reach their full potential while working remotely in a collaborative environment. Join us in shaping the future of software security and enjoy the unique advantage of being part of a company trusted by over 50% of the Fortune 100.
