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- Tasks: Lead customer advocacy programmes and build strategic relationships across EMEA.
- Company: A leading software company with a focus on customer success.
- Benefits: Remote work within the UK, competitive salary, and career advancement opportunities.
- Why this job: Make a real impact by driving customer advocacy and influencing business outcomes.
- Qualifications: Proven leadership skills and deep experience in customer advocacy.
- Other info: Join a dynamic team dedicated to customer success and innovation.
The predicted salary is between 43200 - 72000 £ per year.
A leading software company is seeking a Director of Customer Advocacy. This role focuses on leading customer advocacy programs and developing strategic relationships with key customers across EMEA.
Responsibilities include:
- Aligning advocacy initiatives with business goals
- Driving measurable outcomes
- Managing the customer advocacy lifecycle
The ideal candidate will have deep experience in customer advocacy and proven leadership skills, with the ability to influence across functions. This position allows for remote work within the UK.
EMEA Director of Customer Advocacy employer: GitLab
Contact Detail:
GitLab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Director of Customer Advocacy
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role like the EMEA Director of Customer Advocacy. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its customer advocacy initiatives. We want you to be able to discuss how your experience aligns with their goals and how you can drive measurable outcomes. Show them you mean business!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your commitment.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that dream job!
We think you need these skills to ace EMEA Director of Customer Advocacy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Director of Customer Advocacy role. Highlight your leadership experience and any relevant customer advocacy initiatives you've led.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about customer advocacy. Share specific examples of how you've driven measurable outcomes in previous roles, and how you can bring that expertise to our team.
Showcase Your Strategic Thinking: In your application, demonstrate your ability to align advocacy initiatives with business goals. We want to see how you think strategically about customer relationships and how you can influence across functions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at GitLab
✨Know Your Customer Advocacy Stuff
Make sure you brush up on the latest trends and best practices in customer advocacy. Be ready to discuss how you've successfully led advocacy programmes in the past and how they align with business goals. This shows you're not just familiar with the role but passionate about it!
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in influencing cross-functional teams. Think of specific situations where you drove measurable outcomes through collaboration. This will demonstrate your ability to lead effectively in a dynamic environment.
✨Understand the Company’s Vision
Research the software company thoroughly. Understand their products, culture, and customer base. Tailor your answers to show how your vision for customer advocacy aligns with theirs. This will help you stand out as someone who is genuinely interested in contributing to their success.
✨Prepare Questions That Matter
Have insightful questions ready to ask at the end of the interview. Focus on their current advocacy initiatives and how they measure success. This not only shows your interest but also gives you a chance to assess if the company is the right fit for you.
