Senior Enterprise DevOps Support Engineer

Senior Enterprise DevOps Support Engineer

Full-Time 56700 - 69300 £ / year (est.) No working from home possible
GitLab Inc.

At a Glance

  • Tasks: Provide expert support and solve complex challenges for top GitLab customers.
  • Company: Join GitLab, a leader in DevOps solutions with a vibrant community.
  • Benefits: Enjoy competitive pay, flexible work options, and opportunities for growth.
  • Other info: Dynamic role with a focus on innovation and customer success.
  • Why this job: Be a trusted advisor and make a real difference for major clients.
  • Qualifications: Deep Linux knowledge and experience with GitLab and CI/CD processes.

The predicted salary is between 56700 - 69300 £ per year.

GitLab is seeking an Assigned Support Engineer to be a trusted technical advisor to our largest Self-managed, GitLab Dedicated, and GitLab.com customers. You will combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges.

In a typical week, you’ll prioritize strategic blockers with customer stakeholders, partnering with Product.

Senior Enterprise DevOps Support Engineer employer: GitLab Inc.

At GitLab Inc., we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a remote Executive Assistant, you'll enjoy the flexibility of working from anywhere while being part of a collaborative team that values innovation and growth. We offer ample opportunities for professional development, ensuring you can advance your career while supporting our Engineering VPs in making a significant impact.

GitLab Inc.

Contact Details:

GitLab Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Enterprise DevOps Support Engineer

Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at GitLab Inc. or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to GitLab Inc..

Tap into Online Developer Communities

Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like GitLab Inc..

Explore Job Boards Specifically for Tech Roles

Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like GitLab Inc. that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!

We think you need these skills to ace Senior Enterprise DevOps Support Engineer

Linux Systems Expertise
GitLab Knowledge
CI/CD Knowledge
Proactive Support Mindset
Problem-Solving Skills
Customer Stakeholder Management
Technical Advisory Skills

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at GitLab Inc..

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at GitLab Inc. and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at GitLab Inc.

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If GitLab Inc. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.