At a Glance
- Tasks: Join our Turkish-speaking team to deliver top-notch customer service.
- Company: Dynamic international company with a supportive and collaborative culture.
- Benefits: Competitive pay, generous leave policies, and health insurance.
- Other info: Enjoy team-building activities and opportunities for personal growth.
- Why this job: Make a real difference while developing your skills in a fun environment.
- Qualifications: Fluent in Turkish, positive attitude, and customer service experience preferred.
The predicted salary is between 22000 - 28000 £ per year.
You will be a part of the Turkish-speaking Call Centre team, responsible for delivering high-quality customer service of our product for the Turkish market. The company offers a supportive environment with comprehensive training provided from day one to ensure you can excel in your role. You will work on a shift-based schedule.
You will be expected to:
- Deliver outstanding service to customers through various communication channels;
- Manage both inbound and outbound calls efficiently and professionally;
- Address customer complaints and inquiries promptly and effectively;
- Provide customers with relevant information about our website and services;
- Assist with additional project-related tasks as needed.
(Full training will be provided.)
What you need to succeed in this role:
- Positive and proactive attitude;
- Proficiency in the Turkish language;
- A good command of the English language is desirable;
- Previous experience in call centre positions, as well as sales agent's and VIP agent's experience;
- Demonstrates accuracy, diligence, attention to detail, and organisational skills;
- Flexible availability for working hours and shift schedules;
- Quick learner who can memorise scripts and adapt them when issues arise during a call.
About our corporate culture:
As an international team, we are motivated by the freedom to do our best work. Our employees are autonomous and responsible for their projects, taking the initiative when necessary, not giving up on their opinions, and speaking freely. We invest in the potential of each person, confident that together, our skills will shape the company’s future success.
Reasons to join us:
- Our positive workplace atmosphere creates a culture of collaboration and support;
- We offer competitive compensation and regular career development reviews;
- We offer a generous vacation and sick leave policy;
- We provide financial assistance for professional development;
- Our Educational Allowances give you the opportunity to expand your knowledge and experience;
- You'll love the monthly allowance for personal activities;
- We prioritise the health and well-being of our employees with comprehensive health insurance plans;
- Our referral program rewards you for bringing top talent to the company;
- With engaging team-building activities and corporate parties, you'll love being part of our community;
- Our Badge System rewards your performance and dedication.
What’s next? Our recruiters will review your CV and reach out to you if you are suitable for the role.
What your process will look like:
- HR Interview with the Recruiter;
- Final interview with the team;
- Final decision.
Our recruitment team is very willing to help out, so contact us with any questions you may have!
Call Center Representative London employer: Giti2c
Join our dynamic Turkish-speaking Call Centre team in London, where we prioritise a supportive and collaborative work culture that empowers you to excel. With comprehensive training from day one, competitive compensation, generous leave policies, and opportunities for professional development, you'll thrive in an environment that values your growth and well-being. Enjoy engaging team-building activities and a badge system that rewards your dedication, making this not just a job, but a fulfilling career path.
