Implementation Lead

Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation.

We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential.

The Opportunity

At Gist, transformation isn't something that happens in the background. We make it happen.

Our implementation team are at the heart of making that change happen and as our business embarks on a journey of significant operational transformation, we're looking for an experienced Implementation Lead to join our high performing team and play a pivotal role in delivering some of the most significant operational change programmes across our network. From new site mobilisations and major site consolidations to systems implementations and large-scale operational change, you'll be at the centre of projects that shape the future of our business.

What you'll be doing

As an Implementation Lead, you'll take ownership of complex, multi-workstream programmes from planning through to go-live and operational handover. No two projects are the same, but you'll be responsible for bringing together people, processes, systems and operations to ensure successful delivery.

You will:

• Lead end-to-end implementation programmes across multiple sites and functions.
• Coordinate cross-functional teams spanning operations, transport, warehousing, people, IT, finance and infrastructure.
• Build and manage programme plans, milestones, risks and dependencies.
• Drive accountability and momentum, overcoming challenges and removing barriers to delivery.
• Work closely with operational leaders, stakeholders and external partners to ensure successful outcomes.
• Support site readiness, go-live activities and the transition into steady-state operations.
• Coach and develop colleagues within the Implementation team.

What we're looking for

We're looking for a delivery-focused individual who brings operational credibility, structured thinking, strong stakeholder management and the ability to drive pace and accountability across diverse teams.

You'll likely bring:

• Experience leading large-scale operational, logistics, supply chain or transformation projects.
• Strong programme and stakeholder management skills.
• The ability to influence and lead across teams without direct authority.
• Excellent planning, organisation and problem-solving capabilities.
• Confidence working with senior stakeholders and operational teams alike.
• A hands-on approach, with the flexibility to spend time on-site when programmes require it.
• A passion for delivering change while putting safety, people and operational excellence at the heart of everything you do

Role details:

Salary: Competitive
Working Pattern: Monday to Friday
Location: This role can be based anywhere in the UK with frequent nationwide travel

What’s in it for you?

As well as a competitive salary, you'll benefit from:

• 20% M&S discount on most things from furniture, fashion and food
• 25 days’ annual leave plus bank holidays (rising with length of service)
• Discounted rates on healthcare cash plan
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support – including our Employee Assistance Programme
• A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme

Why Gist?

When you join Gist, you're joining a business that plays a critical role within the M&S Group.

You'll have the opportunity to influence meaningful change, work alongside experienced leaders and contribute to one of the UK's leading food supply chains.

Our culture is built around our values of being Progressive, Accountable, Collaborative and Ethical, creating an environment where people are trusted, supported and encouraged to grow.

Whether you're leading a site operation, delivering transformation or shaping future strategy, your work will make a real difference.

Our commitment to inclusion

At Gist, we believe our differences make us stronger.

We're committed to building an inclusive workplace where everyone feels valued, respected and able to succeed. We welcome applications from people of all backgrounds, experiences and perspectives.

If you require any reasonable adjustments at any stage of our recruitment process, please let us know. We'll work with you to ensure you have the support you need.