Blue Yonder WMS Application Specialist

At Gist, we're proud to be part of the M&S Group, the logistics engine behind M&S Food.

From our distribution centres to our transport operations and support functions, we connect people, technology and expertise to ensure the right products reach the right stores at the right time.

As we continue to invest in our people, technology and network, there's never been a more exciting time to join Gist and help shape the future of food logistics.

The Opportunity

Are you a WMS specialist with Blue Yonder Dispatcher expertise who enjoys turning complex business challenges into smart, scalable technology solutions? If so, we have the role for you!

We are looking for an experienced Blue Yonder Warehouse Management Systems (WMS) Applications Specialist, this pivotal role will see you continually developing, optimising and supporting our WMS landscape.

You will work in collaboration with business and technology teams to understand requirements, map processes and translate them into effective Blue Yonder configurations that deliver real business value. You will be more than a systems specialist, you will be a trusted technology partner, helping drive implementations, improvements, integrations and change across our warehouse operations.

This role can be based anywhere in the UK; however, we are ideally looking for individuals to be based in and around the midlands. You will be comfortable with travel supporting our teams and operations across our network!

What you'll be doing

As our Blue Yonder WMS Applications Specialist, you will take ownership of a broad range of responsibilities where you will focus on:

• Translate and analyse business needs, map processes and turn them into detailed, effective WMS configurations.
• Using SQL extract and manipulate data within the WMS environment, while developing and optimising queries to support reporting and system performance.
• Lead in implementation projects, supporting the journey from planning through to successful go-live.
• Own, develop and execute test plans and play a key role in UAT, working with stakeholders to validate system changes and ensure reliable solutions.
• Connect systems and solutions ensuring seamless communication and data exchange between WMS and integration platforms.
• Provide expert guidance on system changes, upgrades, patches and new functionality while minimising disruption to operations.
• Identify opportunities for continuous improvement, cost reduction and optimisation across the WMS environment.
• Actively support incident resolution and identify opportunities to prevent recurring issues.
• Act as a key point of contact for stakeholders, providing technical support and communicating complex information clearly to non-technical audiences.
• Maintain comprehensive system documentation, process maps and templates to support future enhancements and onboarding.
• Develop and deliver training for onsite super users, helping build capability and confidence across the organisation.
• Work with technology teams, operations and other departments to ensure WMS strategies support wider business objectives.

What we're looking for

We are looking for someone who combines strong technical expertise with commercial awareness, excellent communication skills and a genuine passion for solving problems. You will have proven Blue Yonder Dispatcher experience both in implementing and configuring the tool, ideally within a logistics, warehousing or FMCG environment.

You will have a proven track record of managing complex operational implementations ideally within a technical or superuser position, knowledgeable in system integrations with the ability to read and interpret mapping specified documents (MSDs).

It goes without saying that you will be a natural communicator, with the ability to build strong working relationships, capable of influencing, problem solving and thinking bigger picture.

It would be desirable, however not essential if you have:

• Experience writing, I-Reporting within Blue Yonder
• Experience of supporting Blue Yonder upgrades
• Exposure to other Blue Yonder products such as Warehouse Labour Management (WLM)
• Intermediate skills in SQL
• Prince2 OR change management certifications
• Proven experience of delivering continuous improvement initiatives

So why us? you will be joining a team where your expertise will directly contribute to the performance of our warehouse and supply chain operations. From shaping system solutions and leading implementations to improving processes and developing our users, you will have the opportunity to influence both technology and the way the business operates.

Role details:

Salary: Competitive Salary
Hours: Monday to Friday, 9am to 5pm.
Location: This role can be based anywhere in the UK, we are ideally looking for individuals to be based in and around the midlands. Individuals must be comfortable with hybrid working and travel as and when needed.

What’s in it for you?

As well as a competitive salary, you'll benefit from:

• 20% M&S discount on most things from furniture, fashion and food
• 25 days’ annual leave plus bank holidays (rising with length of service)
• Discounted rates on healthcare cash plan
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support – including our Employee Assistance Programme
• A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme

Why Gist?

When you join Gist, you're joining a business that plays a critical role within the M&S Group.

You'll have the opportunity to influence meaningful change, work alongside experienced leaders and contribute to one of the UK's leading food supply chains.

Our culture is built around our values of being Progressive, Accountable, Collaborative and Ethical, creating an environment where people are trusted, supported and encouraged to grow.

Whether you're leading a site operation, delivering transformation or shaping future strategy, your work will make a real difference.

Our commitment to inclusion

At Gist, we believe our differences make us stronger.

We're committed to building an inclusive workplace where everyone feels valued, respected and able to succeed. We welcome applications from people of all backgrounds, experiences and perspectives.

If you require any reasonable adjustments at any stage of our recruitment process, please let us know. We'll work with you to ensure you have the support you need.

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