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- Tasks: Lead our VMU operations, ensuring fleet maintenance and compliance while driving team performance.
- Company: Join Gist, part of the M&S group, known for its inclusive and progressive culture.
- Benefits: Enjoy a competitive salary, 25 days holiday, private healthcare, and a generous bonus scheme.
- Why this job: Make a real impact in a hands-on leadership role with clear career progression.
- Qualifications: Experience in managing HGV workshops and strong leadership skills are essential.
- Other info: Work Monday to Friday for a better work-life balance in a supportive environment.
The predicted salary is between 40000 - 60000 £ per year.
About the role
Location: Enfield
Salary: Circa £50,000 + London Weighting + Performance related bonus
Shift Pattern: Monday – Friday – daytime shift
Are you an experienced HGV Workshop or VMU Service Manager looking for your next big challenge? Are you ready to take charge, elevate your career, and make a real impact? We’re recruiting for a dynamic VMU Service Manager to lead our Enfield site and steer our fleet maintenance operations. You’ll be the driving force behind keeping our HGV fleet roadworthy, compliant, and performing at its absolute best. This is a hands-on role where you will operate from the heart of the VMU. This isn’t just another role — it’s your opportunity to lead with purpose, work with a high-performing team and see real results. We’re offering you more than just a job—this is your opportunity to thrive in a role that provides job security, clear career progression, and a strong team environment.
Why Join Gist?
- 20% M&S discount and private healthcare options
- 25 days’ holiday + bank holidays (rising with length of service)
- Discounted rates on healthcare and cash plan
- Attractive annual bonus scheme based on M&S performance and personal objectives
- Auto enrolment pension or competitive defined contribution pension scheme
- Life Assurance (up to 4 times salary)
- Access to wide range of wellbeing support – including employee assistance programme
- Access to tools, technology & training to help you grow
- Monday–Friday daytime hours for better work-life balance
What you’ll be doing
- Safety, Compliance & Quality: Champion safety leadership, preventative maintenance, quality assurance, MOT planning, accident/non-compliance investigations and adhere to HSE and legal standards
- VMU Operations & Performance: Lead VMU performance, overseeing workflow, fleet availability reporting, service planning, compliance and contractor management to ensure efficient service delivery
- People Leadership & Development: Support, motivate and develop the team through clear goals, regular communication, recruitment, performance management and fostering innovation
- Resource & Parts Management: Manage SLAs, staffing cover, spare parts inventory (SPI), warranty claims, tools/equipment maintenance and calibration
- Financial & Project Management: Control and forecast budgets, negotiate best-value purchasing, reduce costs, and deliver projects on time and within budget
- Operational & Customer Focus: Maintain operational plans aligned to customer expectations, ensure contract compliance, minimise production disruption, and meet driver/legal requirements
- Continuous Improvement & Business Collaboration: Drive VMU improvements, investigate service failures, enhance reliability and wellbeing, collaborate cross-functionally (e.g., fuel/maintenance), and provide FEM cover when required
Who you are
- NVQ Level 2 or 3 (or equivalent) in Heavy Vehicle Maintenance & Repair
- Proven experience in managing or leading a Heavy Goods VMU/workshop team
- A solid understanding of compliance, health & safety, and preventative maintenance
- Strong leadership skills — you’re a team builder, not just a task manager
- Budget, parts, and contractor management experience
- A hands-on leader who can handle the tools and the strategy
Why Gist?
At Gist we are united by our core values; with safety and people at the heart of everything we do, we are progressive, accountable, collaborative, and ethical. Our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to their manager, the Gist vision, and M&S.
As part of the M&S group, there’s never been a better time to be part of our team. Join us and make an immediate impact. Gist aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. If it’s meaningful to you, it’s important to us.
Apply today and take your next big career step with Gist & M&S.
Our Internal Recruitment Team fulfil all vacancies on a direct basis. Unsolicited contact by unapproved agencies (sharing speculative CVs) will not be accepted and introductory fees will not apply.
VMU Service Manager (VSM) in Enfield employer: Gist
Contact Detail:
Gist Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VMU Service Manager (VSM) in Enfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a VMU Service Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching Gist and understanding their values. Be ready to discuss how your experience aligns with their focus on safety, compliance, and team leadership. Show them you’re not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable talking about your skills and experiences. Focus on how you’ve led teams and managed budgets, as these are key aspects of the VMU Service Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Gist team and making an impact in the VMU operations.
We think you need these skills to ace VMU Service Manager (VSM) in Enfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the VMU Service Manager role. Highlight your experience in HGV workshop management and any relevant qualifications. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your leadership and operational successes that relate to the job description.
Showcase Your Leadership Skills: We’re looking for a hands-on leader, so make sure to emphasise your people management experience. Talk about how you've motivated teams and driven performance in previous roles—this is key for us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Gist
✨Know Your Stuff
Make sure you brush up on your knowledge of HGV maintenance and compliance standards. Familiarise yourself with the specific responsibilities of a VMU Service Manager, as well as any recent developments in the industry. This will show that you're not just interested in the role, but that you’re genuinely passionate about it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team or improved performance. Be ready to discuss your approach to people management and how you foster a positive work environment, as this is key for the role.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss specific challenges you've faced in previous roles and how you overcame them. Highlight your experience with budget management and resource allocation, as well as any successful projects you've delivered on time and within budget.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, and what success looks like in the role. This shows that you’re engaged and serious about making an impact at Gist.