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- Tasks: Coordinate import and export shipments, ensuring timely delivery and customer satisfaction.
- Company: Join Gist, a dynamic logistics company partnered with M&S, focused on safety and inclusivity.
- Benefits: Enjoy 25 days annual leave, M&S discounts, and a range of wellbeing support.
- Why this job: Make a real impact in the logistics industry while developing your skills in a supportive environment.
- Qualifications: Experience in freight forwarding and strong organisational skills are essential.
- Other info: Flexible working hours and excellent career growth opportunities await you.
The predicted salary is between 25000 - 46000 £ per year.
Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation. At Gist, safety and people sit at the heart of everything we do. We value individuality and create an environment where everyone can bring their authentic self to work, contribute meaningfully, and make a real impact.
As the Global Freight Planner, your focus is on the ‘transactional’ elements of UK import and export shipments, focused on the perishable and retail sectors. Based on instructions received from customers you will be responsible for ensuring all planned activities, based on the business rules, and requirements are completed to cost, quality and time.
The role will involve the execution of PO Management and Road freight movements in a “Control Tower” environment; coordination of perishable import sea shipments with customs clearance to delivery in the UK, as well as the execution of cargo movements (retail products - ambient and frozen) from the UK to clients overseas (Middle and Far East). This role encompasses several different customer accounts with differences in processes and requirements.
What’s in it for you? Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special:
- 20% M&S discount on most things from furniture, fashion and food
- 25 days’ annual leave plus bank holidays (rising with length of service)
- Discounted rates on healthcare cash plan
- Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
- Amazing perks and discounts via our App to major restaurants and retailers
- Access to a wide range of wellbeing support – including our Employee Assistance Programme
- A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
- Cycle to work scheme
Role details:
- Salary: Up to £32,800
- Hours: 37.5 hours per week
- Working pattern: Monday to Friday, 7:30am to 4:00pm
- Location: Chineham, RG248UB
What you’ll do:
- Coordination of import shipments into UK (principally perishable products)
- Coordination of export shipments ex UK (principally retail sector)
- Coordination of collections/deliveries within UK
- Coordination of collections/deliveries within Europe
- Export & Import document creation, validation, consolidation and distribution
- Communication of instructions to service providers
- Communication of pre-advice to customers and agents
- Export/Import customs processes
- Progress and Information Status Updates (In transit checks)
- Import entries using a range of software packages
Key Responsibilities:
- Exceptions – responding to exceptions and alerts. Resolution or escalation to the Team Manager
- Achieving customer delivery dates through ocean and road freight
- Timely progress and information updates
- Internal and external customer satisfaction
- Cost accrual to business software
- Invoicing customers through business software
- Communicate effectively with internal and external customers ensuring that they are kept informed and always updated
- Ensure effective communications within the Global Freight Team
- Achievement of KPIs
Who you are:
Experience (essential):
- Experience working for a Freight forwarder
- Road and Sea Freight knowledge
- Good understanding of international freight documentation
- Cross trade shipments experience
- Working with overseas agents
- Good knowledge of Microsoft Office applications
- Knowledge of freight forwarding systems
- Understanding of Customs HS/Tariff codes
- Innovative and resourceful
- Strong interpersonal skills
- Customer focus
- Good team player
- Excellent attention to detail
- Flexibility
- Highly organised, able to prioritise and work under pressure and to deadlines
- Flexible approach to daily tasks and workload
Experience (desirable):
- Experience of DEFRA/Plant Health/IPAFFS/TRACES
- Dangerous Goods experience
- Commercial awareness
- Project management experience
- Customs execution (import and export)
Why Gist? At Gist we are united by our core values; with safety and people at the heart of everything we do, we are progressive, accountable, collaborative, and ethical. Our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to their manager, the Gist vision, and M&S. We are fiercely protective of everyone’s health, safety, and wellbeing, and align firmly to M&S’s sustainability commitments in Plan A. Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. As part of the M&S group, there’s never been a better time to be part of our team. Join us and make an immediate impact.
Gist aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. If it’s meaningful to you, it’s important to us.
Our Internal Recruitment Team fulfil all vacancies on a direct basis. Unsolicited contact by unapproved agencies (sharing speculative CVs) will not be accepted and introductory fees will not apply.
Global Freight Planner in Basingstoke employer: Gist
Contact Detail:
Gist Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Freight Planner in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and supply chain industry, especially those who work at Gist or M&S. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on your knowledge of freight forwarding, customs processes, and the specific requirements for perishable goods. Show us you’re ready to hit the ground running!
✨Tip Number 3
Practice your communication skills. As a Global Freight Planner, you'll need to keep everyone in the loop. Role-play with a friend or family member to nail down how you’d explain complex logistics concepts simply.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Gist team.
We think you need these skills to ace Global Freight Planner in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Global Freight Planner role. Highlight your experience with freight forwarding, road and sea freight knowledge, and any relevant software skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about logistics and how you can contribute to our team at Gist. Be sure to mention your customer focus and attention to detail, as these are key for us.
Show Off Your Skills: Don’t hold back on showcasing your skills in international freight documentation and customs processes. We love candidates who can demonstrate their innovative and resourceful approach to problem-solving, so give us examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Gist
✨Know Your Freight Basics
Before the interview, brush up on your knowledge of road and sea freight processes. Understand the key documentation involved in international shipping, as well as customs procedures. This will show that you’re not just familiar with the role but also genuinely interested in the logistics industry.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully resolved issues in a fast-paced environment. Gist values innovative and resourceful individuals, so highlight times when you’ve had to think on your feet or adapt to changing circumstances.
✨Communicate Clearly
Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions, demonstrating your strong interpersonal skills.
✨Demonstrate Your Customer Focus
Gist places a high value on customer satisfaction. Prepare to share examples of how you’ve gone above and beyond for customers in previous roles. This will help illustrate your commitment to achieving delivery dates and maintaining high service standards.
