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- Tasks: Lead transformative change initiatives in warehouse operations across multiple sites.
- Company: Join the M&S family and be part of a dynamic logistics team.
- Benefits: Enjoy a competitive salary, generous discounts, and ongoing development opportunities.
- Why this job: Make a real impact on warehouse efficiency and operational improvement.
- Qualifications: Experience in warehouse change management and strong communication skills.
- Other info: Flexible travel across the region and a focus on inclusivity and wellbeing.
The predicted salary is between 60000 - 75000 £ per year.
This is a genuinely exciting time to join us. We are part of the M&S family, providing the logistics that keep M&S Food moving. As Marks & Spencer continues to grow, we are transforming our warehouse operations to support those ambitions. This includes modernising ways of working, embedding new technologies and creating a more consistent, resilient and efficient warehouse network.
Role overview
This role sits at the heart of our warehouse transformation agenda. As a Warehouse Change Manager, you will lead the delivery of change initiatives across your region, ensuring new processes, technologies and operating models are successfully embedded in live operational environments. Working closely with senior site leaders, you will translate strategic intent into practical, sustainable improvements that deliver real performance outcomes. You will also act as a regional point of ownership for warehouse change, coordinating activity, managing impact and ensuring benefits are realised. If you are motivated by operational improvement, people impact and making change stick, this role offers both purpose and influence. The opportunity offers breadth, visibility and the opportunity to make a tangible difference.
Responsibilities
- End-to-end ownership of regional warehouse change initiatives
- Exposure across a large, complex, multi-site operational environment
- Close collaboration with operational leaders and central change, people and functional teams
- The opportunity to influence how warehouse change is delivered across the wider network
- Lead the delivery of warehouse change initiatives aligned to the wider network strategy
- Influence site leadership teams to adopt new processes, technologies and operating models to build standardised operating models
- Act as the regional point of ownership for warehouse change activity
- Ensure benefits are clearly defined, delivered and sustained
- Translate site-based improvement opportunities into scalable network initiatives
- Drive consistency, standardisation and best-practice adoption
- Use data and insight to measure impact and inform continuous improvement
- Travel regularly across the region as required
Qualifications & experience
- Experience delivering change within warehouse or FMCG logistics environments
- A deep understanding of warehouse operations and ways of working
- The confidence to influence General Managers and senior operational stakeholders
- Strong project and change management capability
- Excellent communication and stakeholder management skills
- A structured, pragmatic and collaborative approach
- Flexibility to travel regularly across your region
- Desirable: Change management or Lean Six Sigma qualification
- Desirable: Project management qualification
Benefits
- 20% M&S discount on most things from furniture, fashion and food
- 25 days' annual leave plus bank holidays (rising with service)
- Annual bonus linked to M&S performance and personal objectives
- Competitive pension and life assurance (up to 4x salary)
- Discounted healthcare cash plan
- Wellbeing support and Employee Assistance Programme
- Ongoing development opportunities
Your impact
You will play a key role in shaping and embedding warehouse transformation across your region. You will:
- Translate strategic intent into practical, scalable improvements
- Lead processes, technologies and operating models to build standardised operating models
- Ensure benefits are delivered and sustained
- Drive data-informed continuous improvement
About us and equal opportunity
At Gist we are united by our core values; with safety and people at the heart of everything we do, we are progressive, accountable, collaborative, and ethical. Our objective is to create a performance-focused environment that is fair and inclusive, where everyone can develop and connect meaningfully to their manager, the Gist vision, and M&S. We are fiercely protective of everyone's health, safety, and wellbeing, and align to M&S sustainability commitments in Plan A. Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. Join us and make an immediate impact.
Gist aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. If you require reasonable adjustments to any part of our recruitment process, please share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. If it's meaningful to you, it's important to us.
Warehouse Change Manager in Wales employer: Gist Ltd.
Contact Detail:
Gist Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Change Manager in Wales
✨Tip Number 1
Network like a pro! Reach out to current employees at M&S or Gist on LinkedIn. Ask them about their experiences and any tips they might have for landing the Warehouse Change Manager role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by understanding the company's transformation goals. Dive deep into how M&S is modernising its warehouse operations. Show us that you’re not just interested in the role, but that you’re passionate about being part of this exciting change!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've successfully led change initiatives in the past. We want to hear about your impact and how you can translate strategic intent into practical improvements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining the team and making a difference in our warehouse operations.
We think you need these skills to ace Warehouse Change Manager in Wales
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Warehouse Change Manager role. Highlight your experience in warehouse operations and change management, and show us how your skills align with our transformation agenda.
Showcase Your Impact: We want to see how you've made a difference in previous roles. Use specific examples to demonstrate your ability to lead change initiatives and improve operational performance. Numbers and outcomes speak volumes!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what really matters. Make it easy for us to see why you’re the perfect fit for this role.
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Gist Ltd.
✨Know Your Warehouse Operations
Make sure you brush up on your knowledge of warehouse operations and logistics. Understand the key processes, technologies, and challenges that come with managing a warehouse. This will help you speak confidently about how you can contribute to the transformation agenda.
✨Showcase Your Change Management Skills
Prepare examples from your past experiences where you've successfully led change initiatives. Be ready to discuss your approach to influencing stakeholders and how you’ve driven improvements in operational environments. This will demonstrate your capability to manage change effectively.
✨Emphasise Collaboration
Since this role involves working closely with senior site leaders and various teams, highlight your collaborative skills. Share instances where you’ve worked cross-functionally to achieve common goals, as this will show you can foster teamwork in a complex environment.
✨Be Data-Driven
Familiarise yourself with how data can inform continuous improvement in warehouse operations. Be prepared to discuss how you’ve used data insights in previous roles to measure impact and drive decision-making. This will align well with the expectations of the role.