Warehouse Section Leader in Crewe

Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation. We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential.

As a Warehouse Section Leader, you'll play a key role at the centre of our operation, where every action you take contributes to our customers enjoying their favourite M&S food. Our operation in Crewe is looking for candidates who can commit to a Sunday - Wednesday shift pattern working from 16:00 - 02:00.

What’s in it for you? Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special:

• 20% M&S discount on most things from furniture, fashion and food
• 20 days’ annual leave
• Discounted rates on healthcare cash plan
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of well-being support – including our Employee Assistance Programme
• A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme
• Supportive Team: Join a close-knit community where collaboration is key

What will you do & what will you need? As part of your role, you will provide clear communication and ongoing feedback to colleagues with clear examples and expected outcomes. Understand and deliver against the operational plan for that day, taking accountability for a specific operational area. Support with immediate resolution of safety concerns where appropriate and escalation of safety incidents, hazards or near misses. Be responsible for delivery of operational service KPIs and coach colleagues to improve their performance and deliver key operational expectations.

You will support the induction of new starters and ongoing legal and operational training requirements for colleagues (with TWI’s). Undertake colleague Return to Work interviews promptly and put in place initial supportive measures if required, ensuring training and development needs are identified and reviewed frequently. Prioritise issues as necessary and rectify through to conclusion, ensuring colleagues are operating in a safe and legal environment at all times. Create an environment where everyone can make suggestions and be heard by acting on colleague feedback, ensuring compliance against Gist Health and Safety procedures.

Ideally, you will have a good understanding of warehouse management systems, the ability to identify potential risks and develop solutions and an innovative approach to leadership – being creative and implementing new ways to improve performance.

At Gist we are united by our core values; with safety and people at the heart of everything we do, we are progressive, accountable, collaborative, and ethical. Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. Gist aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. If it’s meaningful to you, it’s important to us.