At a Glance
- Tasks: Lead and develop teams in a fast-paced warehouse environment, ensuring efficiency and safety.
- Company: Join Gist, a dynamic logistics company partnered with M&S, committed to inclusivity.
- Benefits: Enjoy 20% M&S discount, private healthcare, bonuses, and wellbeing support.
- Other info: Flexible working hours with opportunities for personal and professional growth.
- Why this job: Make a real impact in a growing operation while developing your leadership skills.
- Qualifications: Proven experience in warehouse management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation. We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential.
This is an exciting opportunity for a proven Warehouse Operations Manager to take a senior leadership role within a fast‑moving FMCG or retail warehouse operation. We currently have two opportunities available – 1x days and 1x nights – leading large teams, managing complexity and helping shape a growing and evolving site. This role is ideally suited to a proven warehouse leader with union experience gained within FMCG or retail logistics, supply chain or distribution environments.
What’s in it for you?
- 20% M&S discount on most things from furniture, fashion and food
- Discounted rates on healthcare cash plan
- Private Medical Healthcare
- Attractive annual bonus scheme, based on M&S performance and personal objectives
- Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
- Amazing perks and discounts via our App to major restaurants and retailers
- Access to a wide range of wellbeing support – including our Employee Assistance Programme
- A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
- Cycle to work scheme
Hours: 38.5 hours per week
Working pattern: 4 ON, 4 OFF | 1x DAYS - 06:00 TO 18:00 | 1x NIGHTS 18:00 TO 06:00 (A level of flexibility is expected to ensure effective operational coverage)
Location: Gist Limited, Crewe, CW1 6FB
What you’ll do:
- Lead, engage and develop front-line management and operational teams to deliver a safe, efficient and high-performing warehouse operation
- Take ownership of shift performance, while contributing to overall site performance across the full 24-hour operation
- Work collaboratively with fellow Warehouse Operations Managers to ensure consistency in standards, processes and decision-making across all shifts
- Ensure robust communication and structured handovers between shifts to maintain operational continuity
- Deliver against customer requirements, ensuring service, productivity and cost targets are consistently achieved
- Maintain high standards of health & safety, compliance and operational best practice
- Build strong working relationships with key stakeholders, including colleagues, customers and union representatives, within a heavily unionised environment
- Support the ongoing development of the operation, embedding best practice and contributing to continuous improvement initiatives
Who you are:
- Proven experience operating at Warehouse Operations Manager level (or equivalent) within a fast‑paced warehouse, distribution, or logistics environment
- Strong operational leadership experience within a warehouse setting, with accountability for end‑to‑end shift performance and delivery
- Demonstrable experience of leading large teams in a high‑volume, heavily unionised environment, including effective engagement with union representatives
- Experience gained within the FMCG and/or retail sector, ideally supporting complex supply chain or distribution operations
- Strong leadership and people management skills, with the ability to engage teams and drive performance through others
- Experience of working within a growing or evolving operation, with the ability to implement structure, consistency, and scalable processes
- Strong operational awareness, with the ability to make effective decisions in a fast‑paced and complex environment
- Excellent communication and collaboration skills, with the ability to work effectively as part of a wider management team across a 24/7 operation
- Good understanding of warehouse processes, health & safety standards, and operational compliance
Why Gist?
At Gist we are united by our core values; with safety and people at the heart of everything we do, we are progressive, accountable, collaborative, and ethical. Our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to their manager, the Gist vision, and M&S. We are fiercely protective of everyone’s health, safety, and wellbeing, and align firmly to M&S’s sustainability commitments in Plan A. Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. As part of the M&S group, there’s never been a better time to be part of our team. Join us and make an immediate impact.
Gist aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Warehouse Operations Manager in Crewe employer: Gist Limited
Gist is an exceptional employer that champions individuality and inclusivity, creating a dynamic work environment where employees can thrive. With a strong focus on employee wellbeing, Gist offers a comprehensive benefits package including discounts, healthcare options, and a commitment to personal development through tailored training programmes. Located in Crewe, this role provides the opportunity to lead within a fast-paced FMCG environment, making a meaningful impact while enjoying a supportive and collaborative culture.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Operations Manager in Crewe
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and supply chain industry. Attend events, join relevant groups on social media, and don’t be shy about asking for introductions. You never know who might have the inside scoop on a Warehouse Operations Manager role!
✨Tip Number 2
Prepare for interviews by researching Gist and M&S thoroughly. Understand their values, culture, and recent developments. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've led teams, managed complex operations, and engaged with union representatives. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Gist and contributing to our exciting journey.
We think you need these skills to ace Warehouse Operations Manager in Crewe
Some tips for your application 🫡
Be Authentic:When you're filling out your application, let your true self shine through! We want to see the real you, so don’t be afraid to share your unique experiences and perspectives.
Tailor Your CV:Make sure your CV is tailored to the Warehouse Operations Manager role. Highlight your leadership experience, especially in fast-paced environments, and any relevant union experience you've had. This will help us see how you fit into our team!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve led teams, improved processes, or met targets in previous roles. We love to see results!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role you’re excited about!
How to prepare for a job interview at Gist Limited
✨Know Your Warehouse Operations
Make sure you brush up on your knowledge of warehouse processes, health & safety standards, and operational compliance. Be ready to discuss how you've successfully managed shift performance in previous roles, especially in a fast-paced environment.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading large teams, particularly in a heavily unionised setting. Think about specific challenges you've faced and how you engaged with union representatives to drive performance and maintain harmony.
✨Communicate Effectively
Since this role involves collaboration across shifts, practice articulating how you ensure robust communication and structured handovers. Be ready to share strategies you've used to maintain operational continuity and achieve service targets.
✨Emphasise Continuous Improvement
Gist values ongoing development, so come prepared with ideas on how you've contributed to continuous improvement initiatives in past roles. Discuss any best practices you've implemented that led to enhanced efficiency or safety in the warehouse.
