People Services Administrator in Basingstoke

Location: Chineham – Basingstoke – this is a hybrid role working a minimum three days a week from the office.

Shift Pattern: Monday – Friday 37.5 hours per week.

We are seeking a detail-oriented People Shared Services Administrator to join our People Services function. This role is responsible for delivering high-quality transactional HR support across the full employee lifecycle, from onboarding through to offboarding. Key responsibilities include:

• Preparation of employment contracts.
• Completion of right-to-work checks.
• Accurate maintenance of employee records.

The role plays a critical part in ensuring efficient, compliant, and consistent HR operations across all Gist locations.

As part of your role, your benefits include:

• 20% M&S discount on most things from furniture, fashion and food.
• 25 days’ annual leave plus bank holidays (rising with length of service).
• Discounted rates on healthcare cash plan.
• Attractive annual bonus scheme, based on M&S performance and personal objectives.
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary).
• Amazing perks and discounts via our App to major restaurants and retailers.
• Access to a wide range of wellbeing support – including our Employee Assistance Programme.

Responsibilities:

• Provide administrative support throughout the employee lifecycle, including onboarding, changes during employment (such as promotions or role changes), and offboarding.
• Conduct right-to-work checks, ensuring compliance with local employment laws and visa requirements.
• Maintain accurate records of right-to-work documentation for audit purposes.
• Draft, prepare, and issue employment contracts and offer letters for new hires, promotions, and internal transfers.
• Ensure all contractual documents are accurate and in line with company policies and legal requirements.
• Coordinate with hiring managers, HR people managers and business partners to ensure the timely issuance of contracts.
• Stay up-to-date with changes in employment law and HR best practices, ensuring compliance with relevant employment legislation and company policies related to right to work, contracts, and employee documentation.
• Assist with audits and reporting to ensure ongoing compliance with internal and external requirements.
• Act as a point of contact for employee and site enquiries regarding contracts, right to work, and other HR documentation, resolving queries in a timely and efficient manner.
• Identify opportunities for process improvement within the HR shared services function, contributing to the development and refinement of standard operating procedures to increase efficiency and accuracy.

Who you are:

• Previous experience in HR administration or a People shared services environment.
• Strong understanding of HR processes, particularly related to contract administration and right-to-work checks.
• Excellent attention to detail and accuracy in processing HR transactional activities.
• Strong organisational skills, with the ability to manage multiple tasks and prioritise workload effectively.
• Good communication skills, both written and verbal, with the ability to liaise confidently with internal stakeholders.
• Ability to work collaboratively within a team as well as independently.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with HRIS systems (e.g., SAP, Workday, or similar platforms).
• Strong understanding of data protection and confidentiality when handling sensitive employee information.
• Knowledge of employment legislation, particularly around right-to-work compliance.
• Flexibility to travel role dependent.

Ready to Take the Next Step? Now’s your chance to build a career that really moves. Apply today and start your journey with us!

We celebrate individuality and believe that diverse perspectives make us stronger. That is why we’re committed to creating a workplace where everyone feels valued, supported, and confident to be themselves. Bring your authentic self, unlock your full potential, and grow your career in an environment that champions you.

Don’t wait — we may close applications early once we reach capacity.

Our Internal Recruitment Team fulfil all vacancies on a direct basis. Unsolicited contact by unapproved agencies (sharing speculative CVs) will not be accepted and introductory fees will not apply.