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- Tasks: Lead the development of operational processes and enhance warehouse standards across the UK.
- Company: Join a dynamic team at a leading logistics company focused on operational excellence.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and amazing discounts.
- Why this job: Make a real impact by driving efficiency and compliance in warehouse operations.
- Qualifications: Experience in operational excellence and strong knowledge of SOP development required.
- Other info: Flexible working with opportunities for career growth and personal development.
The predicted salary is between 36000 - 60000 £ per year.
About the role
Location: Nationwide across the UK – As there will be a travel requirement across our network, we are flexible with the location however your base location will be your closest site working in line with our hybrid working policy.
Shift Pattern: Monday – Friday 37.5 hours per week
Why Join Us
Due to organisational changes within our operation, we have an exciting opportunity for an Operational Excellence Manager to join our newly established Central Warehouse team. This is a new role where you will be working on warehouse standardisation through leading the development of the "One Gist Way" operational process, through the creation of consistent, high-quality Standard Operating Procedures across the entire warehouse network.
In addition, you will enhance and evolve our Internal Management Systems, defining compliance requirements and developing the tools, software, and processes needed to capture, record, and track operational activities and training compliance. The role is responsible for driving operational excellence, standards and compliance across warehouse operations. It requires strong expertise in industrial engineering, time studies, and process optimisation to deliver streamlined, scalable, and measurable improvements.
As part of your role, your benefits include:
- 20% M&S discount on most things from furniture, fashion and food
- 25 days' annual leave plus bank holidays (rising with length of service)
- Private Medical Insurance
- Discounted rates on healthcare cash plan
- Attractive annual bonus scheme, based on M&S performance and personal objectives
- Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
- Amazing perks and discounts via our App to major restaurants and retailers
- Access to a wide range of wellbeing support – including our Employee Assistance Programme
Develop, write, and maintain all Warehouse Standard Operating Procedures (SOPs) to ensure clarity and consistency across operations. Manage the SOP governance process, including version control, approvals, audits, and document lifecycle. Design and implementation of centralised SOP and training record software. Maintain and enhance the Integrated Management System (IMS) in alignment with applicable standards. Define processes for the adoption of management through Manual Handling Equipment (MHE) telematics. Plan, coordinate, and support internal and external audits related to SOPs, MHE, and IMS. Facilitate continuous improvement workshops and root cause analysis sessions. Define and improve the efficiency of processes through time and motion studies.
What We're Looking For
- Proven experience in operational excellence, process improvement, or quality/operations management.
- Strong knowledge of Standard Operating Procedure development, document control, and workflow mapping.
- Strong background in industrial engineering and time study (certification required).
- Working familiarity with Material Handling Equipment programs, safety standards, and compliance expectations.
- Experience managing or maintaining an Integrated Management System aligned with ISO or similar standards.
- Proficiency in Lean, Six Sigma, Kaizen, or similar methodologies (certification preferred).
- Excellent communication skills for translating complex processes into clear procedures.
- Strong project management skills with the ability to lead cross-functional initiatives.
- High attention to detail, organisational discipline, and documentation accuracy.
Ready to Take the Next Step? Now's your chance to build a career that really moves. Apply today and start your journey with us! We celebrate individuality and believe that diverse perspectives make us stronger. That is why we're committed to creating a workplace where everyone feels valued, supported, and confident to be themselves. Bring your authentic self, unlock your full potential, and grow your career in an environment that champions you.
Don't wait — we may close applications early once we reach capacity. Apply now and take the next step forward.
Our Internal Recruitment Team fulfil all vacancies on a direct basis. Unsolicited contact by unapproved agencies (sharing speculative CVs) will not be accepted and introductory fees will not apply.
Operational Excellence Manager in Basingstoke employer: Gist Limited
Contact Detail:
Gist Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Excellence Manager in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to operational excellence. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your expertise! Bring examples of your past work, especially any process improvements or SOPs you've developed. This will demonstrate your hands-on experience and how you can add value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Operational Excellence Manager in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Excellence Manager role. Highlight your experience in operational excellence, process improvement, and any relevant certifications. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about operational excellence and how you can contribute to the 'One Gist Way' process. Keep it engaging and personal – we love to see your personality!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your expertise in industrial engineering and process optimisation. Numbers and results speak volumes, so don’t hold back on showcasing your successes!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Gist Limited
✨Know Your SOPs Inside Out
As an Operational Excellence Manager, you'll be dealing with Standard Operating Procedures (SOPs) a lot. Make sure you understand the current SOPs in place and think about how you would improve them. Be ready to discuss specific examples of SOPs you've developed or optimised in the past.
✨Showcase Your Process Improvement Skills
This role is all about driving operational excellence. Prepare to share concrete examples of how you've implemented process improvements in previous roles. Use metrics to demonstrate the impact of your initiatives, such as time saved or efficiency gained.
✨Familiarise Yourself with Lean and Six Sigma
Since proficiency in Lean, Six Sigma, or similar methodologies is preferred, brush up on these concepts before your interview. Be prepared to discuss how you've applied these methodologies in real-world scenarios and how they can benefit the company's operations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle compliance issues. Think through potential challenges you might face in this role and how you would address them, especially regarding audits and training compliance.