Sales/Customer service Merchandiser (Greater London)

We have an exciting opportunity for Sales/Customer service Merchandiser. The ideal candidate would have 3-5 years’ experience in Merchandising along with a strong customer service background, with solid computer skills (strong Excel competency is a must) and excellent spoken and written English.

You will be responsible for stock allocation for both retail and wholesale, managing

assortment and supporting sales, as well as supporting the customer service

teams with enquiries in peak periods. A good understanding of both online and

wholesale would be preferred.

Skills needed:   

-Good telephone manners and be able to

take the initiative and work independently.

-To understand the allocation, stock process and be able to

implement such a process.

-Be able to Monitor stock movements and manage inventory levels.

-Replenishing stock, based on sales

-Implementing promotional activities.

-Good analytical skills

-Reducing inventory in a cost-effective way

-Analysing trends

-Understanding wholesale & retail preferred

Leadership is essential:   

-Liaising and communicating with stakeholders is essential

-Adaptability and open to change

-Strong communications & decision making

-The ability to inspire others

-Problem solving

-Entrepreneurial

-Encourage innovation

Please email to: contact@giselagraham.co.uk