At a Glance
- Tasks: Manage Amazon inventory and deliver top-notch customer service in a fast-paced environment.
- Company: Join a dynamic team focused on retail and wholesale excellence.
- Benefits: Competitive salary, growth opportunities, and a vibrant work culture.
- Other info: Perfect for those who thrive in a busy, commercial setting.
- Why this job: Combine your passion for Amazon with operations and customer service to make an impact.
- Qualifications: Hands-on Amazon experience and strong communication skills are a must.
The predicted salary is between 26100 - 31900 £ per year.
We’re looking for an experienced, organised and commercially minded Amazon Inventory & Customer Service Coordinator to join our busy team. You’ll take ownership of day-to-day Amazon inventory and operations, while also delivering excellent service to our retail and wholesale customers.
Key Responsibilities
- Upload and maintain products on Amazon Seller Central
- Manage inventory, replenishment and FBA shipments
- Monitor stock levels and ensure strong product availability
- Manage Amazon promotions, pricing and cost control
- Coordinate stock requirements and instructions with our warehouse
- Monitor performance and identify stock or operational issues
- Deliver excellent customer service to our retail customers
- Support our wholesale customer service team when required
- Work closely with Sales, Operations and Warehouse teams
What We’re Looking For
- Previous hands-on Amazon experience is essential
- Strong experience with Amazon product uploads, inventory and replenishment
- Commercially aware with good attention to costs
- Excellent customer service and communication skills
- Highly organised, proactive and confident working independently
- Good Excel and systems skills
This is a great opportunity for someone who enjoys combining Amazon, inventory, operations and customer service in a fast-paced commercial environment.
Amazon Inventory & Customer Service Coordinator in London employer: Gisela Graham Ltd
Join our dynamic team as an Amazon Inventory & Customer Service Coordinator, where you'll thrive in a fast-paced environment that values organisation and customer satisfaction. We offer a supportive work culture that encourages professional growth, with opportunities to enhance your skills in inventory management and customer service while collaborating closely with various teams. Located in a vibrant area, our company provides a unique chance to make a meaningful impact on our operations and customer experience.