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- Tasks: Provide hands-on tech support and keep systems running smoothly for staff.
- Company: Join Girlguiding, the UK's largest youth organisation dedicated to girls.
- Benefits: Enjoy a supportive work environment with flexible options and a focus on work-life balance.
- Other info: Be part of a diverse team that values inclusivity and celebrates differences.
- Why this job: Make a real difference by helping others navigate their tech challenges.
- Qualifications: Strong customer service skills and a good understanding of IT systems.
The predicted salary is between 30000 - 40000 £ per year.
The on‑site technical support administrator at Girlguiding plays a central role in keeping staff connected, supported, and confident in their technology. This position combines hands‑on technical support with essential administrative coordination, making it ideal for someone who enjoys problem‑solving, helping others, and keeping systems running smoothly.
You’ll manage communication tools such as phone systems, mobile devices, and business collaboration platforms, while maintaining clear and helpful IT knowledge resources for staff. The role includes routine checks of meeting‑room equipment, overseeing printers and peripherals, and supporting the starters–leavers–movers process to ensure colleagues have the right access from day one. You’ll also help track security issues, coordinate penetration testing, and promote good IT security practices across the organisation. Regular liaison with our managed service provider and occasional visits to our Trading site are part of the rhythm of the job.
You will have strong customer service, clear communication, and the ability to support users with varying levels of IT confidence. This role reflects that blend: you’ll be approachable, patient, organised, and attentive to detail, with a solid grounding in Windows, Microsoft 365, and IT security principles.
Please note that this role is based full-time on-site at our London office.
Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. We welcome applicants from all backgrounds.
We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.
We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us.
On-site technical support administrator in Westminster employer: Girlguiding
Contact Detail:
Girlguiding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-site technical support administrator in Westminster
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend tech meetups, or join online forums. The more connections you make, the better your chances of landing that on-site technical support gig.
✨Tip Number 2
Show off your skills! If you get the chance, demonstrate your problem-solving abilities during interviews. Bring examples of how you've helped others with tech issues – it’ll show you’re the perfect fit for keeping staff connected and confident.
✨Tip Number 3
Be proactive! Research Girlguiding and understand their tech needs. Tailor your conversations to highlight how you can support their mission and improve their IT systems. This shows you’re not just looking for any job, but you genuinely want to be part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace On-site technical support administrator in Westminster
Some tips for your application 🫡
Show Your Tech Savvy: Make sure to highlight your technical skills in your application. We want to see your experience with Windows, Microsoft 365, and IT security principles. Don’t just list them; give us examples of how you've used these skills to solve problems or support others.
Be Personable: Since this role is all about helping others, let your personality shine through! Use a friendly tone in your application and share any experiences where you’ve provided excellent customer service or supported users with varying levels of IT confidence.
Detail Your Organisational Skills: We love a well-organised candidate! In your application, mention any experiences that showcase your ability to manage multiple tasks, like overseeing meeting-room equipment or coordinating with service providers. This will show us you can keep everything running smoothly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Girlguiding and what we stand for.
How to prepare for a job interview at Girlguiding
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, Microsoft 365, and IT security principles. Be ready to discuss how you've used these tools in past roles and how you can help others feel confident using them too.
✨Show Off Your Customer Service Skills
This role is all about helping others, so be prepared to share examples of how you've provided excellent customer service in the past. Think about times when you've solved problems for users with varying levels of IT confidence.
✨Be Organised and Detail-Oriented
Since you'll be managing communication tools and overseeing equipment, demonstrate your organisational skills. Bring a list of your past experiences where attention to detail made a difference, especially in administrative tasks.
✨Emphasise Your Team Spirit
Girlguiding values collaboration, so highlight your ability to work well with others. Share stories about how you've liaised with teams or external providers to ensure smooth operations and support for your colleagues.