At a Glance
- Tasks: Provide top-notch sales and information support to our members via phone and email.
- Company: Join a vibrant team at Trading Service, dedicated to excellent customer service.
- Benefits: Enjoy a fun work environment with opportunities for growth and development.
- Other info: Fast-paced role with a focus on improving service delivery and member satisfaction.
- Why this job: Be part of a dynamic team that values customer interaction and teamwork.
- Qualifications: Experience in customer service, strong communication skills, and Microsoft Office proficiency.
The predicted salary is between 25000 - 30000 € per year.
Trading Service is recruiting a sales and information administrator. Trading Service provides uniform, resources, badges and gifts to our members along with other customer support services. We are looking for a motivated and dynamic individual to join the team in Cheshire.
Responsibilities
- As an administrator you will be required to work as part of the Sales and information team providing an effective sales and information service to the Associations customers and members, ensuring agreed levels of service are met.
- The job involves telephone and email customer contact.
- You should enjoy customer interaction and working in a busy environment as part of a team that’s sociable, fun and thrives on providing excellent customer service.
Qualifications
- The successful candidate will have experience in working with service providers, analysing and reporting information and recommending improvement actions.
- In addition, you will have strong verbal and written communication skills, be proficient using Microsoft office programs, stock and order management systems and customer information systems.
Sales & information team administrator in Altrincham employer: Girlguiding
At Trading Service, we pride ourselves on being an excellent employer by fostering a vibrant and supportive work culture in Cheshire. Our team-oriented environment encourages collaboration and personal growth, offering ample opportunities for professional development while ensuring that our employees enjoy a fulfilling work-life balance. Join us to be part of a dynamic team that values customer service excellence and makes a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & information team administrator in Altrincham
✨Tip Number 1
Get to know the company! Research Trading Service and understand their values and what they offer. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of customer interaction, make sure you can articulate your thoughts clearly. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your tech skills! Brush up on Microsoft Office and any relevant systems mentioned in the job description. Being proficient will not only impress the hiring team but also make you feel more prepared.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and makes it easier for us to keep track of your application.
We think you need these skills to ace Sales & information team administrator in Altrincham
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've interacted with customers in the past and how you’ve gone above and beyond to meet their needs.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Sales & Information Team Administrator role. We love seeing genuine interest!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Girlguiding
✨Know Your Stuff
Make sure you understand the role of a Sales & Information Team Administrator. Familiarise yourself with Trading Service's offerings, like uniforms and resources. This will help you answer questions confidently and show your genuine interest in the company.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer queries in the past, whether over the phone or via email. This will demonstrate your strong verbal and written communication skills.
✨Be Ready to Analyse
Brush up on your analytical skills! Be prepared to discuss how you've used data to improve services or processes in previous roles. Think of specific instances where your recommendations led to positive changes, as this aligns perfectly with what they’re looking for.
✨Get Comfortable with Tech
Since proficiency in Microsoft Office and customer information systems is key, make sure you're up to speed with these tools. If you have experience with stock and order management systems, be ready to share how you've used them effectively in your past roles.
