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- Tasks: Join our team to perform repairs and maintenance on commercial laundry equipment across the UK.
- Company: Girbau is a global leader in innovative laundry solutions, dedicated to quality and customer care since 1960.
- Benefits: Enjoy a fixed bonus structure, overtime pay, and a company van for personal use.
- Why this job: Be part of a passionate team that values exceptional service and a unique work culture.
- Qualifications: You need electrical competency, gas qualifications, and at least 2 years of laundry maintenance experience.
- Other info: Travel up to 2 hours from home; electric vans provided in city centers.
The predicted salary is between 30000 - 42000 £ per year.
Girbau UK Peterborough, England, United Kingdom
We’re a world leader in comprehensive and innovative professional laundry solutions for the industrial, commercial and vended sectors. Quality, reliability and customer care have been at the heart of what we do since our founding in 1960, and it’s this ethos that’s helped us expand to over 100 countries.
A company, an organization or a brand is nothing without people. What makes Girbau unique is our people, our team!
We’re looking for Field Service Engineers who align with our dedication to providing market-leading service and support to our customers around the UK. Our Field Service team provides a professional, friendly and efficient response to breakdowns and provides a reliable service and maintenance program.
If you’ve got the attitude to thrive here and go above and beyond in providing an exceptional service to all our customers, this could be the role for you. You’ll be working in a team who love what they do and once you’re immersed in our culture, you’ll realise you’ve never worked anywhere like it.
What You’ll Do
- Attend customer sites to carry out routine repairs and maintenance on the full range of Girbau commercial laundry equipment and third party equipment as required.
- Respond efficiently and effectively to breakdown tasks assigned by the planners.
- Work to the contract authorisation limits and maintain contact with the service team at Hitchin if required work exceeds this amount.
- Ensure that all Customer Site regulations and requirements are met for every site visit.
- You are the face of the company when on site and should always represent Girbau in a professional manner.
- Ensure your van is well maintained and serviced in line with the maintenance schedule set by the manufacturer.
- It is expected that you will be able to carry out electrical fault finding on all appliances and follow any current regulations.
- You will be expected to have electrical competency and be competent in dead-testing and carrying out safe isolation.
- Ensure you keep your gas qualifications up to date; the company will provide the training and gas safe registration required.
About You
- Electrically competent, ideally qualified to City and Guilds or NVQ level 3
- Knowledge of SSW and electrical isolation.
- Qualified in Commercial Gas and Laundry holding current ACS.
- Minimum of 2 years’ experience in Laundry maintenance and gas servicing.
A bit about the role:
- Location & Travel: Travel expected up to 2 hours from home, van provided and allowed for personal use; electric vans provided in city centres.
- Rewards & Hours: Fixed bonus structure, additional overtime and additional pay for multiple jobs (more information on request). Approx. 1 weekend rota a month.
If this sounds like you then we\’d love to hear from you.
Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Girbau, we\’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset, and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal-opportunity employer, we do not discriminate. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Industries: Machinery Manufacturing
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Field Services Engineer employer: Girbau UK
Contact Detail:
Girbau UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer
✨Tip Number 1
Familiarize yourself with Girbau's products and services. Understanding the specific laundry equipment they use will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills. Since you'll be the face of the company on-site, demonstrating your ability to provide exceptional service and support is crucial.
✨Tip Number 3
Prepare to discuss your experience with electrical fault finding and gas servicing. Be ready to share specific examples of how you've successfully handled similar tasks in the past.
✨Tip Number 4
Show your enthusiasm for teamwork and company culture. Girbau values a friendly and efficient team environment, so expressing your eagerness to contribute positively to the team can set you apart.
We think you need these skills to ace Field Services Engineer
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Girbau's company culture and values. Highlight how your personal values align with their dedication to quality, reliability, and customer care in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience in laundry maintenance and gas servicing. Emphasize your electrical competency and any qualifications like City and Guilds or NVQ level 3 that match the job requirements.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've gone above and beyond in previous roles to provide exceptional service, as this aligns with what Girbau is looking for.
Highlight Relevant Skills: Clearly outline your skills related to electrical fault finding, safe isolation, and gas qualifications. Make sure to mention your experience with commercial laundry equipment, as this will demonstrate your suitability for the Field Services Engineer position.
How to prepare for a job interview at Girbau UK
✨Show Your Technical Skills
Be prepared to discuss your electrical competency and any relevant qualifications, such as City and Guilds or NVQ level 3. Highlight your experience with laundry maintenance and gas servicing, as this will demonstrate your fit for the role.
✨Emphasize Customer Service
Since you'll be the face of the company on-site, it's crucial to convey your commitment to providing exceptional customer service. Share examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Team Spirit
Girbau values teamwork, so be ready to talk about your experiences working in a team environment. Discuss how you collaborate with others to solve problems and ensure efficient service delivery.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as a breakdown at a customer site. Think through your problem-solving process and be ready to explain how you would respond effectively and efficiently.
