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- Tasks: Join our team as a Field Service Engineer, handling repairs and maintenance for laundry equipment.
- Company: Girbau UK is a global leader in innovative laundry solutions, dedicated to quality and customer care.
- Benefits: Enjoy a fixed bonus structure, overtime pay, and a company van for personal use.
- Why this job: Be part of a passionate team that values exceptional service and a unique workplace culture.
- Qualifications: You need electrical competency, gas qualifications, and at least 2 years of relevant experience.
- Other info: We promote inclusivity and equal opportunities for all applicants.
The predicted salary is between 30000 - 42000 £ per year.
Girbau UK Peterborough, England, United Kingdom We’re a world leader in comprehensive and innovative professional laundry solutions for the industrial, commercial and vended sectors. Quality, reliability and customer care have been at the heart of what we do since our founding in 1960, and it’s this ethos that’s helped us expand to over 100 countries. A company, an organization or a brand is nothing without people. What makes Girbau unique is our people, our team! We’re looking for Field Service Engineers who align with our dedication to providing market-leading service and support to our customers around the UK. Our Field Service team provides a professional, friendly and efficient response to breakdowns and provides a reliable service and maintenance program. If you’ve got the attitude to thrive here and go above and beyond in providing an exceptional service to all our customers, this could be the role for you. You’ll be working in a team who love what they do and once you’re immersed in our culture, you’ll realise you’ve never worked anywhere like it. What You’ll Do Attend customer sites to carry out routine repairs and maintenance on the full range of Girbau commercial laundry equipment and third party equipment as required. Respond efficiently and effectively to breakdown tasks assigned by the planners. Work to the contract authorisation limits and maintain contact with the service team at Hitchin if required work exceeds this amount. Ensure that all Customer Site regulations and requirements are met for every site visit. You are the face of the company when on site and should always represent Girbau in a professional manner. Ensure your van is well maintained and serviced in line with the maintenance schedule set by the manufacturer. It is expected that you will be able to carry out electrical fault finding on all appliances and follow any current regulations. You will be expected to have electrical competency and be competent in dead-testing and carrying out safe isolation. Ensure you keep your gas qualifications up to date; the company will provide the training and gas safe registration required. About You Electrically competent, ideally qualified to City and Guilds or NVQ level 3 Knowledge of SSW and electrical isolation. Qualified in Commercial Gas and Laundry holding current ACS. Minimum of 2 years’ experience in Laundry maintenance and gas servicing. A bit about the role: Location & Travel: Travel expected up to 2 hours from home, van provided and allowed for personal use; electric vans provided in city centres. Rewards & Hours: Fixed bonus structure, additional overtime and additional pay for multiple jobs (more information on request). Approx. 1 weekend rota a month. If this sounds like you then we\’d love to hear from you. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Girbau, we\’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset, and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal-opportunity employer, we do not discriminate. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. Seniority level Not Applicable Employment type Full-time Job function Industries: Machinery Manufacturing #J-18808-Ljbffr
Contact Detail:
Girbau UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer
✨Tip Number 1
Familiarise yourself with Girbau's products and services. Understanding the specific laundry solutions they offer will not only help you during interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 2
Network with current or former employees of Girbau. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the hiring process.
✨Tip Number 3
Prepare to discuss your hands-on experience with electrical fault finding and gas servicing. Be ready to share specific examples of how you've successfully resolved issues in previous roles, as this will highlight your competency and problem-solving skills.
✨Tip Number 4
Showcase your customer service skills. Since you'll be the face of Girbau when on-site, emphasising your ability to communicate effectively and maintain professionalism under pressure will set you apart from other candidates.
We think you need these skills to ace Field Services Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Field Services Engineer position. Tailor your application to highlight how your skills and experience align with what Girbau is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in laundry maintenance and gas servicing. Mention any specific qualifications like City and Guilds or NVQ level 3, and detail your electrical competency and fault-finding skills.
Showcase Your Customer Service Skills: Since the role involves being the face of the company, it's important to demonstrate your customer service abilities. Include examples of how you've provided exceptional service in previous roles, especially in challenging situations.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Girbau UK
✨Showcase Your Technical Skills
As a Field Services Engineer, you'll need to demonstrate your electrical competency and experience in laundry maintenance. Be prepared to discuss specific examples of past repairs or maintenance tasks you've handled, especially those involving electrical fault finding.
✨Emphasise Customer Service
Since you'll be the face of Girbau when on-site, it's crucial to highlight your customer service skills. Share experiences where you went above and beyond to ensure customer satisfaction, as this aligns with the company's ethos of quality and reliability.
✨Understand the Company Culture
Familiarise yourself with Girbau's values and culture before the interview. Mention how you resonate with their commitment to teamwork and exceptional service, and express your enthusiasm for being part of a team that loves what they do.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle breakdowns or unexpected challenges while on-site, and be ready to explain your thought process and decision-making.
