Giraffe360 is seeking a seasoned Key Customer Success Manager to act as a trusted advisor to executives and senior stakeholders. You will lead long-term transformation initiatives, drive enterprise-wide strategy, and orchestrate multi-location account ecosystems to ensure our platform becomes central to client success.
You will own the post-onboarding journey, drive product adoption, identify upsell opportunities, and collaborate with cross-functional teams to maximize Net Revenue Retention.
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Strategic Enterprise CSM | Growth & ROI Leader in Warrington employer: Giraffe360
Giraffe360 is an exceptional employer, offering a dynamic and collaborative work culture that empowers employees to take ownership of their roles. With a strong focus on professional growth, the company provides ongoing learning opportunities and a supportive environment where your insights can directly influence strategic decisions. Located in Manchester, this hybrid role not only allows for flexibility but also offers the chance to engage with key industry players across Germany, making it an exciting opportunity for those looking to make a significant impact in a fast-paced technology sector.
