Giraffe360 is seeking a Senior Key Customer Success Manager to act as a strategic partner for our largest accounts in the UK. You will operate at the executive level, guiding long-term transformations and ensuring our platform drives measurable business outcomes.
You will own the customer journey after onboarding, drive product adoption, and identify upsell opportunities while championing the voice of the customer across Support, Product, and Marketing.
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Senior Enterprise CSM — Strategic Growth Partner in Manchester employer: Giraffe360
Giraffe360 is an exceptional employer, offering a dynamic and collaborative work culture that empowers employees to take ownership of their roles. With a strong focus on professional growth, the company provides ongoing learning opportunities and a supportive environment where your insights can directly influence strategic decisions. Located in Manchester, this hybrid role not only allows for flexibility but also offers the chance to engage with key industry players across Germany, making it an exciting opportunity for those looking to make a significant impact in a fast-paced technology sector.
