Giraffe360 is seeking a German-speaking Customer Support Agent to support our growing customer base in the DACH region and across Europe through onboarding, adoption, and day-to-day account activity.
You will communicate in German and English across email, chat, and phone, build strong relationships, and help customers derive real value from our SaaS platform. The role is hybrid in the UK with two office days in Manchester.
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German-Speaking SaaS Support Agent (Hybrid) in Manchester employer: Giraffe360
Giraffe360 is an exceptional employer, offering a dynamic and collaborative work culture that empowers employees to take ownership of their roles. With a strong focus on professional growth, the company provides ongoing learning opportunities and a supportive environment where your insights can directly influence strategic decisions. Located in Manchester, this hybrid role not only allows for flexibility but also offers the chance to engage with key industry players across Germany, making it an exciting opportunity for those looking to make a significant impact in a fast-paced technology sector.
