At a Glance
- Tasks: Join our vibrant team serving delicious dishes and creating memorable experiences for guests.
- Company: Giraffe, a lively restaurant with stunning views of the Thames.
- Benefits: 50% discount for you and friends, flexible hours, and career development opportunities.
- Other info: Join a growing hospitality group committed to excellence and a great working environment.
- Why this job: Be part of a fun, energetic team while making a real impact on guest experiences.
- Qualifications: Passion for people, good English skills, and ability to thrive under pressure.
The predicted salary is between 10.8 - 13.2 £ per hour.
Become a Team Member at Giraffe
Our biggest restaurant with stunning views over the river Thames, you can find us at the front of the Royal Festival Hall, only moments away from the London eye and all the Southbank galleries & theatres.
Often a queue but it moves quickly. – Where Fun Meets Flavor!
Giraffe Concepts , we believe that dining should be an experience that’s both delicious and enjoyable . Whether you’re serving up tasty dishes or creating a memorable atmosphere for our guests, we’re looking for passionate
Team Members who love working with people and want to be part of something truly special.
- A passion for people and delivering great service
- A positive outlook, confident and enthusiastic
- You will thrive working under pressure and enjoy being part of a busy team
- You will have a good command of English and be eligible to work in the UK
- The ability to think differently
• Having fun and being yourself!
Please note: A requirement for the role is to be able to serve alcohol unsupervised
Benefits to joining Giraffe…
- 50% Discount off your total bill for you and 5 friends in all of our brands (T&C's apply)
- Exclusive access to discounts through our BRG Spark App on 1000's of online and high-street retailers, and restaurants
- 20% off at Carluccio’s retail gift shop & deli purchases
- Access to free Mortgage advice
- Wage stream – Access to advanced pay
- Access to our Financial & Wellbeing centre
- Access to our Healthcare Cashplan
- Employee Assistance Programme (EAP)
- Refer A Friend Bonus Scheme
- Excellent opportunities for career development across our group of diverse brands
- Flexible working opportunities
Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do.
We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, we live by our core values
- Honest – Acting with integrity in everything we do.
- Hardworking – Giving our best, every day.
- Hungry – Always striving for growth and excellence.
- Heart – Caring deeply about our people, our guests, and our communities.
- #J-18808-Ljbffr
Front of House Team Member employer: Giraffe - Southbank Centre
Giraffe Concepts at the Royal Festival Hall offers a vibrant work environment where team members are valued for their dedication to exceptional service. With flexible hours, competitive perks, and a supportive culture, employees have ample opportunities for personal and professional growth while enjoying the dynamic atmosphere of one of London's most iconic locations.
Contact Details:
Giraffe - Southbank Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Giraffe - Southbank Centre. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Giraffe - Southbank Centre
Don't be shy about reaching out to Giraffe - Southbank Centre directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Giraffe - Southbank Centre and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Giraffe - Southbank Centre
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
